Secretary of State Office — Local services in Baldwin Township

I tried to renew my cdl a explained I needed medical waiver and presented my surgeons letter stating I had just had surgery in Feb and could not pas dot exam at this time. I explained I do not want to lose my cdla. I filled put the paper and put no or N/A on some questions and the clerk insisted on changing answers on thw paper. Or I could not renew. Requests for the manager have been ignored even state police said i just need a medical waiver until I can pass dot again. Thia broad must have decided as a woman I should not drive semi because she took I t away. I am beyond angry at this point. Why does our government hire people that number one don't know how to handle CDL license as I went through the same thing in Clarkston before this is asinine we're paying them from government wage with government benefits and they're not...

I have to say that this Secretary of State is the best office I have ever visited. There is never a long wait, unlike offices in metropolitan areas where I have waited 2-3-4 hours before. The longest I have ever waited in the East Tawas office was approximately 25 minutes. I would have given this office 5 stars but for the lack of courtesy from a couple of the very few employees at this location. But I completely disagree with 1 star rating from other reviewers. Although the staff as a whole are not the friendly of people they do their jobs effectively and I am not there looking for friends. I will take the little bit of unfriendliness over the hours wait time at other...

Every time I go in there I am as courteous, kind, respectful, and appreciative almost to the point of exalting them above us all and what do I get in return..........we all know the answer to that. On my last visit a mistake was made that ONLY could have been made by the employees yet it was turned around on me.NOT EVEN POSSIBLE. It was quite obvious the buck was being passed and others in line and at the counter knew who was at fault. When I raised concern that there was no way possible it was my fault very politely I may add the said employee stated "would you like me to call the police like I did on the last customer who questioned...