I was warned by a fellow dog owner about the neighborhood and facility, but decided to try for myself and yikes… In addition to everything looking dilapidated, it didn’t feel secure. The large and small dog sections outside were separated by a short barrier my dog could’ve easily hopped over. Inside, they mentioned several spaces for the “escape artist dogs” which made me more concerned about security. When it was time to leave my dog for her trial, they brought my dog to a kennel next to all the other incessantly barking dogs’ kennels for “nap time.” I felt like I was dropping her off at the shelter. I told them I thought I was dropping my dog off to play and didn’t want to leave her in a kennel alone in a brand new building next to all these loud dogs. They declined for me to just bring her back at playtime, but they kindly agreed to let her stay in an enclosed area in the lobby. Before I even made it out of the lobby, one of the enclosure doors had already been left open by an exiting staff member, again making me question how secure it was. After leaving, I saw the manager (or owner?) outside for her smoke break— thirdhand smoke is still harmful to dogs. I decided to trust my gut and go retrieve my dog. They had already put her in the kennel (despite the agreed upon plan) and the manager made a snarky comment when I walked back in. I was surprised by the fact that they lied about letting my dog stay in the lobby enclosure until playtime and was surprised by the attitude when I decided not to leave her there (despite me keeping my mouth shut about how gross the facility was), prompting this review.
They also told me one of her vaccines was expired, so I quickly made a vet appointment without fact checking them. Come to find out it didn’t expire for...
Read moreOur two dogs, Giggs and Gunnar absolutely love Baltimore Bark House! Our family has been to several other dog daycare facilities in Baltimore (each one is great), but this experience has been the best!
We've never experienced a daycare with so much purposeful play dedicated to the dogs. There's truly intent behind daycare rather than letting the dogs wander around a big room, or outside together. Sometimes that's what they need... but at Baltimore Bark House, we truly see the dedicated attention our pups get. Whether it's agility courses, mind-stimulation activities, fun treats, or just cuddles... we truly see the care put in to all the dogs (not just ours).
Something else we love is the dedicated report card we get for each visit. Our family often cracks up reading the report card, because it's just honest and funny! Plus, we get dozens of high-quality photos and videos of both dogs playing throughout the day. (You can download them from their app on your computer or via their app. Both are super easy to use.)
Another thing we love about Baltimore Bark House is it has both a large indoor and large outdoor space. Their website has their outdoor plans (not completed yet), which we're really looking forward to once the temperature warms up. But, it's really nice in the middle of winter or the middle of summer to have a safe and comfortable place for them to learn, play, and enjoy.
They offer additional training, classes, and other services here that we'd definitely feel comfortable with adding at any point (especially for our almost 9-month-old pup). He's been doing so well since taking him to Baltimore Bark House. We feel the staff and the dedicated attention he's getting are huge...
Read moreI have two older dogs (Australian Cattle Dog, 10F; Catahoula, 10M) and this boarding and daycare facility is the most relaxed I have ever seen them. Especially for my female cattle dog. For those not familiar with her breed, they are very active, strong willed velcro dogs right under Huskies on the sassy meter. She has very bad separation anxiety when I leave her. At other boarding facilities, she gets put in a run or small room with her brother and she barks the whole time, sometimes being reactive to other dogs. I get her back with a hoarse bark and absolutely crazy with pent up energy. At Baltimore Bark House they manage her anxiety the second we arrive. There are multiple daycare areas for separate play groups, a big outside area, and daily activities that expend her energy. She must feel safe there because she doesn't bark endlessly, and she's never had a behavioral issue with another dog. The staff even seem to be surprised that she barks at all when I pick them up. She always gives me a telling off when I come back. My boy is pretty easygoing, but if he's stressed, he will refuse to eat. Sometimes up to two days. He has never refused a meal while boarding here. I look forward to their daily report card with pictures and stories of play time. If I miss them randomly throughout the day I can log in and watch her play group inside or out. I highly recommend you bring your dogs here for boarding or daycare if you live in the...
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