Farmers Home Furniture | Barnwell, SC — Local services in Barnwell

I purchased in over $2000 chair for my 80+ year-old grandmother. The chair was supposed to be delivered. It was not done, and my grandmother was told that the chair they thought they had in stock had already been sold. They then proceeded to tell us that they needed to get the chair from another warehouse. This took about another 10 days or so they were able to find and locate the chair and get it shipped to their store. Once that was done the chair was scheduled to be delivered to I my grandmothers house. Well, when they got the chair to her house my grandmother immediately noticed that the chair was much bigger than the one she originally ordered. The chair would not even fit in her home. So they had to take the chair back to the store. My grandmother spoke with the workers, and they told her that the chair has been discontinued, and all that was left was the floor model. I called the manager of the store and asked her what she would do for all of the hiccups as none of these were our fault. She promptly told me that she had already taken 30% off the chair, which is incorrect because it was on sale she took off an additional 10% for their error and that she was not going to do anything more. I feel like she has pretty much just taken advantage of the situation. I ordered a specific chair. I paid the price they had listed for the chair. They sold me a chair that was not present and then I had to wait for another one. When they finally delivered it too was incorrect. My grandmother is now forced to take a floor model chair, which is not what the agreement was for but since she is older and is in pain, she really wants. They delivered the floor model chair but they are missing pieces to it so they can’t take it apart to put it in the bedroom that she wanted it. So now we have to do a refund which the manager is telling me “the check” has to come from corporate. The “check” it’s 2023! The manager had a nerve to have an attitude with me because of my frustration and my doubt that she could void a transaction properly. All of this started because she sold me a chair that was not physically in her possession to begin with. Not to mention when the chair was finally delivered, they did not even bring a receipt. So I have to wait on a check, but they got their money immediately. I contacted their corporate office and informed them of the situation. The gentleman was polite, heard me out and said I should be refunded via the credit card and to let him know if it wasn’t done...

Tonya is such an amazing manager I had the honor of visiting this amazing store she was absolutely the sweetest and was able to help me with all my furniture needs. I was able to buy the living room suit that I've always wanted not only was I able to get everything I needed she told me if we don't have it in the store they would be happy to order it for me such an awesome experience she was kind and the the staff was outstanding I would recommend farmers home furniture to all of my friends and family. If you have just moved to the aiken area or you are moving into a new home and need any kind of furniture. Farmers home furniture is the place to be. I never would have expected to see the manager of a furniture store out on the floor working so hard she really cares about her customers and there needs. I am completely amazed such a wonderful experience thankyou farmers home furniture for making my experience such a wonderful one. the credit department was super easy I was in and...

The absolute worst experience I have ever had with a furniture store! Do not recommend at all! My husband and I came in and purchased a living room suite all was great until time for delivery. The furniture was supposed to be delivered to the Cayce store, it was delivered to the Barnwell store because some confusion. Was told they would figure it out…. They didn’t I had to figure it out. Pick up the furniture the swivel chair I wanted was not ordered which was the main reason I wanted the set. In the 25th of September the swivel chair was ordered. Here on Oct 18 still no chair. I understand the storm happened but no communication and 3 weeks later using the same excuse is insane. Everyone just push the blame around. I would NEVER order from this place again. I feel like once they got a contract signed furniture sold they did not care about the...