Fluff N’ Fold — Local services in Batavia Township

Went there after my washing machine klunked out on me... I've gone a few times before to wash my blankets and rugs and things however this time was different. My sister and I brought the clothes in I stayed in the car with the kids while she washed when the load was finished I came in and put more of our clothes in the washer while she put our things in the dryer this woman came over and told me that someone was waiting for that I asked how when I was using it she proceeded to take my items out of the washer while I kept putting them in. She told me to leave I told her no because I have property there she then calls the police on me. The police told me I could stay as long as I didn't say anything to the woman the woman stated she didnt want my kind there. She needs to be fired she caused a scene none of the patrons would talk to the police not even the supposed customer that was waiting to use the washer...

I have been coming here sporadically over the past 15 years and I always found it pleasant, clean, and friendly. I hadn't been there for a couple of years, so when my dryer stopped working I decided to head down there with my laundry. It is still clean and the equipment worked well. The evening weeknight attendant could definitely use some training on how to treat and talk to customers as I felt pushed to hurry and she started mopping and blocking off areas on including coin machines around 7 pm. At first I said I would not go back but maybe it was a one time thing and since it is clean and well maintained, I'll just try to go when a different...

Me and my fiance went to go in and I went in first to see if it was busy and if any washers were available and as soon as I walked in she said "can I help you" so I told her I'm just doing some laundry. She then told me I could not be in there without laundry in hand and was very rude to me. My fiance was gathering the baskets to come in when I told the lady I'll just go somewhere else. Never have I been talked to so rudely by an employee. I wouldn't suggest going there if you want to be talked down to and belittled. A week ago I had been there and she kept getting in my business about how I should do my...