Greensmith Studios — Local services in Battle Creek

Greensmith is under new management. Our family has shopped here for over 4 decades and have been fully satisfied with them UNTIL NOW. We ordered three items for a family funeral and we were dissatisfied with all three. The two succulents were meager yet cost over $50. They looked like $20 versions. In addition, the container color requested, white, turned out to be an ugly green and the additional fresh flowers were missing. Nothing like the pictures on the webpage. We also ordered a small peace lily to be placed with the other flower arrangements. Having none, the owner substituted a large one that had to be set on the floor where it could not be seen. We were not asked for our approval of the substitution. The arrangements were an embarrassment to our family at the funeral service. The owner has failed to discuss our issues. I strongly suggest that you no longer purchase from Greensmith, unless you want to experience the same level of disappointment we have. To be completely fair, Greensmith has granted a refund for the succulent, but has not yet addressed our issue of the peace...

Everything I have ever received from this shop has been lovely and high quality. Service is always excellent, friendly, and prompt. I was recently beyond impressed with this shop when my husband had to order a spray for his dear late grandmother's funeral. They were just wonderful in communicating with him and working with his vision of what he wanted for a spray to reflect his grandmother's personality. They were wonderful at kindly sharing their expertise on what they thought would go together and when they had a question about a possible change they thought would look nice, they were courteous to call and ask my husband's permission before implementing it. The spray that was made was the most beautiful, cheerful spray I have ever seen at a funeral. It really made things less drudging and funeral-like. All the flowers were in excellent condition and we compared prices to other shops and felt like we really got a great combination of value and quality. God bless you Greensmith! Keep up the excellence and great customer service! We will certainly be recommending...

I ordered my wedding flowers through an online wholesaler....big mistake! My order date was completely wrong and pushed to the following week! With one day before my wedding and having 2 out of the ordinary flowers for my bouquet I was certain I was never gonna get them. Originally I called greensmith and they didnt.think they would be able to help but after I got off the phone with them they continued to look for them and actually found my flowers!! They went to great lengths to help me and I can't stress how much they saved my wedding! I'm so grateful for these ladies and i would recommend them a...