Kroger — Local services in Beaumont

They just fired three managers in less than a week at this one store. In my opinion, the ones fired should not have been. I will not go in this store past 3pm. Customer service is horrible during the evening hours. Most of the front end employees could care less about working. They always trash talk, are rude, play on phones to much, and just generally unpleasant. When I shop here it's early in the mornings. The employees during the morning hours really appreciate their jobs.

I really like the prices here. I visit so much, most of the employees know me and my family. My only drawback and complaint is the horrible parking. I usually park a distance from the building itself because it's just that bad.

Since this is a 24 hour store you can count on some undesirables hanging around the outside at night so be careful!

Also, even though I love this store, I'm not very fond of the produce department. It just doesn't seem very fresh. I do wish that would improve.

I will continue to shop here as long I live in the area.

As much as I enjoy this store, "some" of the employees really don't want to work, especially in the evenings. They horse around too much and gossip at the check out lines. I try to do all my business in the mornings or early afternoons. It really all depends on which...

I had a terrible experience in this Kroger today 7/01/2020. The store manager John made me wait behind a customer who had triple if not more then 15 items in the express lane while I had my baby and toddler waiting in the car with my husband. Everyone else standing in that line understood what 15 items or less meant but this one individual. The store manager did not diffuse the situation but escalate it more. That customer should have been assisted on a separate register, while everyone else with 15 items or less continued to check out who were in more of a rush. That customer stated she just “Didn’t feel like waiting,” that is not a valid reason to make everyone else who may need a speedier transaction to wait. Again this store manager was very unprofessional and had horrible customer service skills, and I will no longer shop at Kroger grocery stores going forward. I repeat terrible customer service along with...

One of the major selling points of this place is cosmetics, but testing products to see if they match your skin tone is not allowed. You have to buy it first, then try it, and if it's not right, tough luck.

I wanted to buy some foundation and as I was shopping a lady named Deborah Johnson told me to stop and that I wasn't allowed to test the colors on my arm.

She then stood and stared blankly at me for several minutes making me feel very uncomfortable. She finally left after talking to one employee, some very ugly things about other employees quite loudly. Very unprofessional. Not sure if I'll shop here again.

Don't come here for your beauty supplies. They're very proud of their products, which is probably why it's really overpriced. Not many options either.

EDIT Just left the restroom, and couldn't stay in there because it smelled so badly and the floors and sinks were dirty and nasty. I don't know why I shop...