The older blonde lady working the tables located at the right of the restaurant when you first come in might not need to be doing this for a living. (12/17/2024) We first came in and were sat by the hostess, a younger girl was assisting one of her tables and we witnessed her shove her out of the way stating "I got this". She gave us the menus and seemed to be rushing us, we ordered an appetizer and 5 mins later she comes in asking if we want to place our entree orders. We figured thats fine since we already know what we want. I got the cheese burger and my husband got the urban cowboy steak. She brought out the salad before the appetizer so I asked kindly if she can cancel the appetizer order if they have not started making it yet otherwise just bring it out, she left to go to the kitchen while i was still talking. My burger was delicious but my husbands steak was undercooked, so we waited a good 10 mins before we were able to flag down a waitress (after making eye contact and signaling others that ignored us) our actual waitress was nowhere to be found, we asked if they can refire the steak, it took a while. The manager brought it out and the only parts that were refired were the cuts my husband made previously. The peices of shrimp were not cleaned out (legs and skin still attached on the entirety of the shrimp, not just the bottom part). The other half of the steak was still red, we cut it all the way through to make sure, he couldnt eat it. We told our waitress and just asked for the check, she left again while we were talking to grab the manager. Manager never came out, and we got our check and they had removed the charge for the steak, which was not our intentions and I even offered to pay for the steak since half was eaten and she said it was their policy. I understand and thanked her. Again walking away while I was talking, this time she was clearly pissed, and when she brought the receipt for me to sign, she threw it infront of me (my husband was paying) and walked away again. She seemed to be rushing through her entire service. They were not busy (there were more people working than customers). I left her a 12% tip to round up the amount even tho I hated the service. We live around the corner and come here often, we had no issues before. We will not be coming back to this location. Btw I never named the waitress because she never said it to us.