Chic Boutique Consignments — Local services in Bedford

BUYER BEWARE!! Make sure you explicitly read and understand your contract completely! Know in advance when your contract ends and pick up in the 7 days!

What happened to me is that I consigned a bunch of things and I called to see when my 60 days was up, which was a week before that and that day i made the call was my 7th day and that they would have to be picked up on that day. They do not call you to remind you. I was away on business and because of a medical issue was not able to come in until 4 days later, which at that point was too late for me! So I get there and Marilyn pulls up an incomplete list of my things which I did not know at the time was incomplete. I did find everything still out on the floor from that list, but I was looking for an MK bag which just happened to sell in the days I was late after being there for 2 months! Hmm, and of course she gets all the $ on that. Next I see another item (not listed) that because it was selling for under $25, and had expired, then it becomes property of the store. I actually had to pay the difference between the price of that and $25 to get it back. If I hadn't seen it, I wouldn't have even known they still had it!

Then 2 nights ago, they do a live video discounted sale and there's another one of my Coach purses on the video for $10. That was snatched up too and was not on the list either.

I asked for some consideration here, but got nothing. No gesture of goodwill except an explanation of store policy again.

I am not impressed by their lack of goodwill or at least in trying to make things right and and from now on will just sell the rest of my things through FB...

I’ve visited twice now and can’t begin to even explain how awesome the customer service is! So friendly and helpful! If the salesladies are assisting another customer, simply begin browsing and they will be right with you. Excellent selection of quality clothing and not your typical “high end” shop with Abercrombie, Tahari, and Urban Outfitters. You’ll find an amazing collection of Louis Vuitton, Dior, Theory, Balenciaga (to name only a few) and so many awesome jeans presented for easy and convenient browsing. Prices are very reasonable too. The shop is clean and beautifully presented- all of the merchandise was in excellent condition- obviously they pride themselves on quality here! I stopped by hoping they might have a Moncler jacket and walked away with a beautiful vintage piece for an amazing price! Plus, the woman working there was so kind and truly took her time to make sure I’d love my purchase. Thanks- can’t wait to...

Cute little consignment shop in the Woodbury Court plaza. I was not sure what to expect here but I was pleased with the selection they had available. Upon me entering the store, I was greeted and told about their current dress sale. She was polite and helpful and offered to assist me in finding anything particular. The items in this consignment shop are all really nice brands and good quality. They have clothing, shoes, handbags and accessories. There were a couple of items I thought were overpriced for being used but I'm sure it would be considered a treasure to someone else. Really nice...