M Robinson Fine Jewelers — Local services in Bee Cave

My fiancee and I came into to M Robinson in search of a wedding band that would compliment her existing engagement ring, we left with a new home jewelry store and a great friend in Fernando Moreno. Our wedding had been postponed from May to June and nearly thirty days out from the June date we were told the wedding was a go. With the ring maker that built her engagement ring off the radar, I was scrambling for a wedding band solution that matched her existing ring.

Fernando PERFECTLY narrowed down to two rings that were perfect for her taste. He didn't push the most expensive rings in the store, he didn't try to upsell, he figured out what she liked and put her on the two rings that she spent two days deciding over. (I know I know, I should have bought both) During this time Fernando got to know us, our story, and the struggles we faced through Covid19 that led us in that day. It is also worth mentioning, the COO of the store came by and spoke with us about M Robinson and what brought us in. He stayed with us for the remainder of our time and helped with any decisions we needed to make.

After she selected her ring I moved over to the Omega counter where I began looking at a few watches I had considered for some time. Over the next hour, Fernando shared in depth knowledge of the Omega line and covered major historical points which we discussed at length. His product knowledge on everything we touched in the store was remarkable.

To finish it all off, the team offered to not only present her new wedding band in time but also refinish her engagement band so it shines equally as bright on our big day. These extra touches set them apart. We will purchase from M Robinson moving forward and I can not say enough thanks to Fernando and the team. 10/10, this is luxury customer...

I want to first say that I just happened to drive by and have always admired the store and now that I was looking for an engagement ring, it was the perfect time to check it out. Of course I arrived 20 mins to closing, but immediately as I walked in I was greeted with the warmest welcome, and would you like a water. Judy Yao introduced herself and I explained my situation for finding an engagement ring asap. My goal was to have it ready the next week so I could propose on our trip to Vegas. Not only was Judy patience, she spent extra time after closing hours to explain the details about diamonds. She told me to think about some of their options overnight and to come back next day at my convenience and she would have a few more to look at based on my budget. And she did and what a selection they have! Long story short, I ended up with the final two. There was a small price difference, but Judy was honest with the one she thought was the best and she was right on. They will also be able to make sure that I get it on Monday before my early flight out on Tuesday! Who does that! Especially on short notice!!! The whole staff is super friendly and all congratulated me on my engagement. They will be my jeweler forever. Highly...

I went in one day looking for more information on a custom wedding band for my fiancé. I knew exactly what I wanted but wasn’t ready to make a decision yet. Seema was great at explaining my options and addressing any concerns I had in making a custom band and followed up with me over the course of several weeks until I felt comfortable with the price point and design. She literally put my vision to life and designed exactly what I wanted. An 8mm men’s band with princess cut channel set diamonds to match my solitaire princess cut engagement ring. She even helped us pick out a sweet birthday gift for my future mother in law’s birthday. If you are looking for someone you can trust who will find exactly what you as the customer want, ask for Seema. Thank you again for such a great buying experience. We will definitely be back

I’d like to also add Saleem is also very nice and professional as he helped me with a minor unrelated jewelry mishap that I had one day with my watch! This jewelry store is...