I called this place about 7 weeks ago. A gentleman called me back. I explained the situation with the part needed for my 14 month washer. I told him I would call back if I needed to purchase a washer. He quoted me a minimum price of $250.00.
I was able to order the part, was sent the wrong part, returned and reordered the part with an estimated arrival date of 34 days. As the date approached I checked the status of the part. An additional 65 days was added. After crunching the numbers, we decided to buy a used and forget the part. When I went on to cancel my part order another 39 days tacked on.
I called Home Appliances Outlet back, to schedule a time for my husband and I to choose, purchase and take home a used washing machine..the same gentleman called me back. He didn't want to meet us there at 6 pm that same day. He asked me our budget I said to him $300 max based on you telling me prior the minimum sale price is $250.00. He said back to me "the minimum price is $350.00" I asked when did it increase, he...
Read moreI will never do business with this company again the guy that sold me the dryer was nice and helpful and the dryer set he sold me was a nice set but when I actually brought the washer and dryer home the dryer was not getting hot on my receipt he said I can do an exchange or refund but when I told him I wanted a refund he insist on doing exchange only then he told me to call DTE to get the DTE warranty and have them Come out to fix it I dont feel like I should have to lie or go through all that for something he sold me that did not work. I’m extremely upset bcuz I wasted my time money and still have to come out of more money to replace...
Read moreWent to this place just to look for a new stove and the owner Mr. J was there he was vary busy when I walked in and I was trying not to bug him with a bunch of questions but he totally stopped what he was doing and took the time to walk around with me and answer all my questions and even told me about things I wasn't thinking about witch was vary honest so honest that he steered me away from more one to a cheaper that fit my needs better. I really appreciate the service and the new stove that works great the store was vary clean and smelled great I will definitely be going back here for all my home appliance needs and Mr. J is a...
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