Harbor Freight — Local services in Bellevue

Update: The Kevin the manager resolved my issue the next day. The tool was never opened and I shouldnt have been charged the restocking fee.

Dont waste your time. Just go to a real hardware store. I was lured in by adds for some new hercules and bauer tools with some attractive price tags. Be prepared to pay a 20% restocking fee when they dont perform well. Also the employees will tell you conflicting information about tool features and return policies, then when you realise you’ve been duped, the he said she said game insues and your shit...

My husband went into the store because it was new to the area and to check out a few items we needed. He was followed around the store by an employee the entire time. Because he was not made to feel welcome he left without purchasing anything. This person told him not to come back unless he buys something well, guess what, we will never be back. Great hospitality for a new store in town. I hope you...

Minutes before arriving I was talking to my mom about how much I miss customer service in Japan. Then I walk in to Harbor Freight and they knock it out of the park.

I was immediately helped, they went in the back and grabbed exactly what I wanted when it was out on the shelf. Great vibes, makes me want to come back and buy more stuff.

Seriously are all harbor freights like this or is it...