Hate this carrier.. I wouldn't recommend my dog to them! Go somewhere else.. I have been fighting with them since May of 23! They don't care about anything, just money. The guy at this store Laz screwed up my phone so bad that I lost EVERYTHING. STAY AWAY IF AT ALL POSSIBLE! Your response to me is a lie..I asked you to call Samsung or tmobile your response was " they have no clue over there" well because you thought you knew everything I lost 6 years of videos and pictures. Then to find out I have ME borrow a laptop in order for you to do what Samsung told you..if you had called them like I requested I would have everything! But no..Mr....
Read moreLaz and Justin are heroes at the Bellingham T-Mobile store! I was in desperate and immediate need of an un-smart, un-sexy phone ASAP for my mom. I called and talked with Justin, who talked through the best options for her. I raced to the store and he had the phone out for me when I arrived. Justin and Laz stayed past closing time making sure that I got all the credits possible, calling T-Mobile on my behalf, and getting the phone ready before they sent me on my way. They are kind and patient and made everything easy for me. ...
Read moreThe employee who took care of me was absolutely vague and rude as I place my order for my new phone this morning went to pick up my new cellphone I wanted to change the color of the device without even opening up the box yet he abruptly and disrespectfully said I can’t change it because he has to charge me a restocking fee just to go to the back and provide me with the color I wanted no customer service or people skills I’m unsatisfied and unhappy with my new device as I have to now pay for a device which color...
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