University Health Services, Tang Center — Local services in Berkeley

The staffs at radiology were extremely rude. I’m an exchange student and was there asking if I could get some examination done for my school dorm. I understand that I’m in a way not qualified to get treated, since I’m not a regular student of this school, but the attitude of the ladies there was just so impolite. They were not at all sorry for not being able to do the test, nor trying to help me in any other way, but instead kept saying things like “I don’t see why we should treat you. We don’t want to do the test.” Even worse, right after I left their sight, they started laughing out loud. I was really disappointed and mad about their service and attitude:( I don’t know if they are nice to local students, but I think they should seriously be more polite to exchange students like me as well. (Surprisingly, when I called the other clinic outside of school asking the same thing, they gave me suggestions on what I should do, helped me find nearest clinics and even gave their phone numbers. I was expecting similar level of service from the “University Health Service”...

Excellent experience at the optometry office. Emmy, my technician, was wonderful and double checked that my prescription and contact lenses were comfortable. She did a great job explaining how my eyes were working/not working and answered all of my questions. When I told her that my main problem was focusing on seeing far away outside, she walked me to the lobby window and had me try different practice lenses while looking outside to see what would actually work best for me in practice. When I had trouble getting my new lenses in due to falling eyelashes, she taught me a trick to get them out without dropping the lens. 10/10 to Emmy and I could not be more grateful that she was my...

I spoke to one nice person there on the phone to schedule an appointment. Other than that, the service is extremely poor. They diagnose any malady, even if it is pink eye, as mono and are terribly unequipped to help students with mental health issues. I never even had an opportunity to speak with someone to set up a (virtual) session which was annoying for me because I wanted to talk some stuff out with someone, but I also know there are so many others who struggle with greater issues. It's disgraceful how a renowned university can be so oblivious to students needs (access to quality health care, abundant and healthy food options that are edible for various dietary restrictions,...