Target — Local services in Berkeley

I've had the absolute worse experience at this store compared to all other Target locations in the Bay area. First of all if you want something that's locked up (like a phone) you have to literally walk through the store and find someone to help you. Don't try asking up front because they will say "we'll send somebody back there" and then 30 minutes later nobody has shown up. You might have to ask every employee in the store 3 times before somebody even bothers to grab the keys to unlock the electronics. Every other Target I've been to has at LEAST one person deticated to just the electronics department. Okay now on to the next issue. Returns, you can't return anything at this store that hasn't been purchased here. So usually if I buy an item from Bay Fair Target I can return it to any other one, I.e. San Francisco or the Target on University Ave in Berkeley. But this Target claims to be a "express store" (it certainly isn't living up to its name because I shouldn't have to wait for 30 minutes to get something unlocked). Now usually prepaid phones can be returned for a full refund for any Target as long as you have the receipt and (depending on location) ID. Well I bought a prepaid phone (never activated it) opened it(never before had an issue returning opened prepaid phones at any Target except this one). Then when it was a almost unusable device I figured Id just returned it, same day, manufacturer defect not my fault at all. Then they said oh "no refunds on prepaid phones" I had a receipt with the date saying return by and it was dated for April 20. They refused to refund it. In the end I had to go around and get it refunded at the Target on University Ave. They made an exception because normally they are not supposed to because of it being bought at a Target express location. All in all its been a very terrible experience at this location on multiple occasions. The people even questioned why I bought the phone in cash. If I want to buy a 20 dollar phone with a 20 dollar bill I'm perfectly entitled to. It's a free country and the 20 dollar bill is legal tender the last time I checked. They treat everyone like some criminal for not using a card. (What if my card isn't working huh, what if I'm waiting for a replacement because it got demagnetized). The rude looks I got are not just because I paid cash but also because I had to find an employee to open the electronics cabinet and after waiting 30 minutes I walked through the store asking all the employees. Well if I didn't I'd probably still be waiting there right now 30 hours later. They lucky I wrote this review a day later after thinking it through because I have some choice words I really want to add right now. All in all don't shop here. Save yourself the trouble and go 1/2 a mile to the Target on University Ave. The people there are actually helpful and ask if they can help you find stuff. Oh and there's always someone at...

Yes:) :)! I LOVE this Target Store and i always have the Loveliest time shopping there plus sometimes if time permits, I go back again just to take in the Exciting Target Spirit and walk out Happy galore yep:) :) :)! and yours truly Maisah, Yesinia, Michelle and the rest of the Good people there always make my visits always the BEST:) :) :)! Heck,I had trouble finding a Cola Cola soda pop and I asked Yesinia if she can help me in getting one, She and everyone else even went out of their way to hunt one down and bingo! we found a Mountain Dew Citrus yay😀😀! Service with a Smile😀y like the Good Old Days yep😀! I'm NOT giving up on this store😀! Every Team Member treated me as a Human being with Respect and Common Courtesy too every time I come in to shop😀☀️, and in the last 8 years shopping at this location, I never ever had a negative experience nor issues with Team Members and managers there . that why I'm Happy I come to shop and receive Good Old Fashion Customer Services and Happy...

I loved them until this employee ruined my visit ASSUMING I was stealing those nasty sandwiches!! I went in to look for something to munch on and I had a sandwich in my hand it was gross no cheese so I wasn't getting it my purse was falling so I fixed it and had the product in my hand still and I can feel someone just watching and it's an employee and I felt disrespected because I'm black and all eyes on me like I'm stealing. That's really offensive to me because not everyone with colored skin steals if I wanted the sandwich I would have paid for it and went about my day and if he wasn't so guilty about feeling like I'm a thief then instead of arguing he could have just said sorry ma'am I didn't mean to make you feel that way. People that know me know I'm a sweetheart and it's sad when people put you in a category because of your color. I seen walk past others without double taking but he had his eye on me and tried to slick like I can't feel...