Children With Hair Loss — Local services in Berlin Charter Township

I am not one to give bad reviews unless there is a very good reason for it. I am not sure what happened with this organization since my last donation in 12/21, but this latest one? A NIGHTMARE. I have tracking confirmation that it was received. They deny receiving it. I have gone back and forth with them several times, only to be explained that they only get their mail 2x a week from the post office, and that they have searched high and low and its not there. UM, it is there, either at the post office, or with them. I had also enclosed a monetary donation for the t-shirt and bracelet. NOTHING. I had to send the tracking confirmation 2x because they claim they did not get it the first time. 23 months of hard -worked -for (thick) -hair to donate to a cause that had been top notch with my last donation. Couple all of that, with the fact that after doing some research , this organization only has a 1/4 rating on charity navigator-the worst rating you can get. Meaning, they are struggling with sustainability and financial issues. RUN. Donate your hair instead to locks of love. They now accept color treated hair, and will accept donations of 10". Plus-they have a 4/4 rating on charity navigator. It is a shame -truly, that I have had to work harder to ensure my hair was received to help a child in need...

I have donated two of my ponytails here and they have always been great with communication! I received an email saying they got my ponytail and I received a certificate of appreciation. I also purchased a patch from them and they sent it via USPS with no difficulty. I like their mission much more than Locks of Love since the children receive their wigs or hairpieces completely free of charge. It is a donation after all!!!

I recently cut my hair again for a third donation, and I am a little weary to see some of the recent reviews about communication. I just want to make sure my ponytail isn't lost after growing my hair out the last 2.5 years. I also read they may be going through some financial trouble, but I am not sure how reputable that website is. I will update this review once I send in my...

I hate to give a bad review, but I had a terrible experience trying to donate my hair. After being given conflicting information by 3 different local businesses about what length my hair needed to be (not necessarily CWHL fault) I was finally able to donate my hair that was measured at 11inches. I donated the extra money to receive a t-shirt and never got it. When I followed up about whether my hair was received and if my t-shirt had been shipped I was given no info on my hair, and told that a 2nd shirt was being shipped. I never received my shirt (although my check was cashed) and never received confirmation on my hair being delivered. Please donate you hair, but I encourage all to look into a different non-profit...