I visited Rockwood Dental on 5-17-2023 for the first time with Roseanne Rayyan as the Dentist. I have had Craig Birch as my Dentist for over 20 years. My appointment was for 11:00am. I was invited into the dental cleaning area about 11:10am. There seemed to be confusion in the office with people scurrying all over. I finally was greeted by the hygienist at 11:25. When the hygienist finished cleaning and polishing my teeth, she summoned the dentist. The dentist came into the room. She did not introduce herself or welcome me to her new office. She examined my teeth, made a couple of comments to the hygienist and walked out without explaining her findings. This was not an experience that will encourage me to return to this office. Roy...
Ā Ā Ā Read moreI love this office, right when you walk in you are greeted by Bianca who has made this a wonderful and stress free check in and check out process for the last 20 years. Today, I got my teeth cleaned by the hygienist, Tam, she's personable, made me feel at home, and my teeth were sparkling when I left. Dr. Rayyan and the entire staff at Rockwood dental really make you feel comfortable. I was taken back right on time, the hygienist and dentist explained everything in depth. Bianca at the front desk has been so helpful with helping me understand billing and helping me with whatever I need when I call. I am so happy to have found such a caring team, I really felt...
Ā Ā Ā Read moreDr. Rayyan is soooo kind! The train track had the road to her office quasi-shut down, so I had to park at the business next door. I walked to the office in sunshine, but by the time my cleaning appointment was over, it was POURING down rain. Dr. Rayyan actually got in her car and drove me to my car in a torrential monsoon! I couldn't believe such humility and generosity! I also had a great cleaning, and I feel genuinely cared for during every appointment. The office staff is kind and helpful, and Hudson and Kona (?) are the sweetest office puppies ever! (Don't worry about allergies; they are labradoodles and allergy free!) I wish I could give...
Ā Ā Ā Read more