Only One Tailoring — Local services in Berry Hill

I rarely write reviews, but I have to share my experience at Only One Tailoring.

I had my first dress fitting here with my mom and my grandmother. From the moment the wedding dress tailor walked in, we were not welcomed warmly at all. She did not introduce herself, and she immediately closed the curtain on me and said "put your dress on." with a straight face.

This was the first time my mom and grandmother saw me in my wedding dress (I bought it alone), so I was excited to have this special moment. The tailor rushed the entire fitting, and acted like it was a burden to hear the very minimal alterations I needed - I don't think she smiled the entire fitting... she barely said anything other than "what's next" or "now what".

Despite this, I was still thinking "it's okay, they must do really great work here based on all these positive reviews", so I put the attitude aside. Next comes the price. My dress is only 2 layers, and is a solid crepe material - no lace, no beading, etc. and all I needed were shoulder straps shortened (they're spaghetti straps), hem, add bustle, and change out the cups. The price we were quoted was $750-$800.

We didn't know if that's just how high prices have gotten nowadays, so we decided to at least get one more quote to verify. When we told her that we were going to leave and that we weren't ready to commit to this price, she went back over to my dress, took out the safety pins, and threw them down onto her table. I think my mom's mouth almost hit the floor. The tailor didn't say one word, just threw all the pins down and bunched up my dress into its bag.

Today, I went somewhere else and was quoted a range of $150-200 for the exact same work. That is a HUGE difference. I cannot believe how expensive Only One Tailoring is... if you can afford it then go for it. I'm sure they do great work, but you may have to deal with a negative tailor too during the fitting!

Overall, I am very sad my first dress fitting didn't go as planned. My mom and grandmother still loved seeing me in my dress, but the moment was just taken over by the negative attitude of the tailor and insanely steep price point... I wish I remembered the name of the tailor, as I'm sure this one individual doesn't represent the entire business, but from my experience it did, and I would not...

I feel as though I have been scammed. I went in wanting more support for my wedding dress. I forgot to ask about a bustle, but I needed one as well. The tailor basically told me that what I wanted wasn’t possible, but that she would add different cups and that would solve my problem. It definitely didn’t. She told me she could add an extra button to the back so it would be tighter, but I guess she decided that wasn’t necessary because she didn’t do it. When I received back my dress, the only discernible difference was that the cups were bigger…but the interior corner of one cup can now be easily seen through the illusion mesh. I do not understand why she didn’t want to help me. I needed the waist taken in so the dress’s weight wouldn’t be on my shoulders all night. She told me the weight of the dress is supposed to be on my shoulders, and that I was wrong to think it was uncomfortable and heavy. The waist is indiscernible from before. She might have taken it in like an eighth of an inch, but I can see the place where it needs another button or hook—basically so that I have support where a bra would have a band. For $100/hour, shouldn’t a wedding dress tailor know how to make a wedding dress more supportive? I’ll have to take it to another tailor. Weddings are already so expensive, and the shoddy and incomplete work on my dress cost $350. She was adamant that we had a conversation about the bustle, but I know we didn’t because I know how much I’ll be dancing and there is no way I agreed that I would be okay holding my train the entire night. Then she told me that bustling my dress would be an additional $250. I feel horrible about how little I got and how much I spent. If they had done what I needed, I’d be happy to pay, but I feel like I paid $350 for them to hold on to my dress for a month and gaslight me about what I want. I said all of this in a private review that they prompted me to write in an email with the receipt, and they never reached out to me. They clearly care more about money than making...

I never leave reviews EVER. But this time? It was necessary.

DO NOT GO HERE!!! I found this place on google and when I contacted them initially and told them I would be coming in for measurements, they said okay, bring the measurements, come anytime before 6pm and it would be $25-$40. I went today at 5:20pm and had my measurements written down and the lady that was here was SO NASTY. One of the rudest people I have ever interacted with. I greeted her and told her I was there for measurements and she said go sit in reception coldly. When she finally called me up, she said and what measurements do you need? I proceeded to kindly tell her I had a dress being made for me so I need about 10-15 measurements (around the chest, bust, waist, hip etc). After everything I said she would roll her eyes and sigh or shake her head like she didn’t know what I was talking about. She was extremely disrespectful to be doing that in general, but right in front of my face? When I told her I need a measurement for shoulder to chest (dress has sleeves) she said “what is that? What do you mean? The person making the dress should already know what that length is?” I said okay, thank you, grabbed my stuff and left. I will never be coming back here nor allowing the rest of the bridal party to be coming here or any guest that wanted measurements (our dresses are being made overseas and after getting measurements, we were also planning to return and get any alterations needed to the dresses) Is this how you run a business??? I drove over 40 mins to get here because based on the photos and google reviews I thought this would be the best place to go to. She was very unprofessional and from the moment I walked in she was extremely rude. Just an FYI, I went in to get measurements for myself for a WEDDING. There are 7-8 people that were going to come and get measurements done here. They will not coming here anymore and we will be doing business elsewhere. DO NOT GO...