Fresh Value 4th Avenue — Local services in Bessemer

EDIT 8/27/22: After I contacted customer service, they got back to me right away and offered a resolution that was above and beyond what I would have expected. We did go back and had zero problems. We spoke with one of the managers, Rachel, and she was incredibly nice and explained why we had the issue we did on our previous shopping trip, and assured us it would never happen again. I've updated from 1 to 4 stars. Went yesterday for the first time, basically to see what this Tuesday $5 Steak Night was all about. It's not specific on their paper ads, but it's $5/lb NOT $5/ package. The meats that we looked at all looked good, not spoiled or out of date. We bought 2 packages that were in the bunker where the sale sign was. When we got to the register, neither of them rang up at the correct price. The cashier didn't have a clue what I was talking about, so she called over the manager. I wish I'd gotten his name. He was incredibly rude and acted like he didn't know what items were eligible and that he didn't want to do his job. I would expect that behavior from a cashier, but NOT from a store manager!

As for the prices of the other items, some were ok, but most were more expensive than you'd pay at Walmart, and that's before that extra 10% gets tacked on. I checked the price of everything we were thinking of buying against the prices on the Walmart app and ended up only buying about 5 items in addition to the 2 packages of meat that were supposed to be on sale.

I will not be returning to this store. I will check out the one on 19th St in Bessemer, and hope that the store manager there isn't as rude as the...

I hadn't been to this store in years. My husband asked that we stop there because we were shopping for someone who lives on that side of town. I hate that we went there and I will NEVER go back again! When we entered, the store had a foul odor and there was a sign stating that they charge an extra 10% in addition to taxes on purchases. I didn't see it until the manager pointed it out the next day. After we had left the store, I realized that I had been charged 10% more on my receipt even though I paid with an EBT card. I tried to call, but I got voicemail each time and it was full. I went to the store a couple of days later and asked to speak to the manager. He came out looking like a homeless person. I ask if the phone number was a good number, the manager replied, "I don't know because I don't call it." That was very unprofessional and ignorant to be a manager! I asked about the 10% extra cost, he stated that it is their way of making a profit. To me, it's just a rip off, especially for less fortunate people, because they are charging tax plus the 10% extra cost! Besides, the store stinks and management...

I like Mr franks my home town grocery store I just like Mr frank he's a very good man that I have the ot most respect for people who don't know him it was y'all lost my friend for life with respect Mr frank I think the world of you and your family I've been knowing my frank since I was a kid Mr frank please be alright I think the world of you and you family the ot most respect to you Mr frank I choose the most highest score for Mr franks rating of is foundation he started Mr frank I tryed so hard to keep my promise to do my best in your store Mr frank with love from my heart to Mr and Mrs frank Donna Shadwrick called mandi a Indian queen of my hairtage Mr frank you have a Indian friend for life please keep that in your heart and soul I mess my friend not seeing him in his imposed he worked hard to keep together my frank I married a Indian man in the...