My Jeweler — Local services in Bessemer

I took 2 rings to this man based on the great reviews he had. I knew that both were cz's set in 10k gold. The very 1st thing he said was "clorox". You've had these in clorox. Well, that was true. I've never removed my rings to clean, but I've also never been told that clorox damages gold. I've since read that it's true. However, the next thing he said was, these aren't expensive rings. To that, my response was, it depends on your budget. I wasn't asking for an appraisal, just wanted to know if he could repair. 1 ring he said he could not repair. The other had 2 prongs that were broken & the stone had come out. He said he could fix & it would take an hour. I told him I was on my way to an appointment and I would be back after but it may take a little longer than an hour. When I came back he said, oh you came back! You owe me $20 bucks. I was not offered a receipt for my payment. I noticed after I got in my car to leave that the 2 new prongs were higher than the original. But didn't go back in to ask about it because, frankly he didn't impress me with his "niceness or courteousness" that I had read about in the reviews. Well just over 24 hours later 1 of the new prongs caught on a thread of a wash cloth & broke. My review would be this person is rude & does...

I took a picture of my gold diamond ring right before I went in to get it sized for my finger. I only buy real diamond rings from the pawn shop, I have them to test the diamond with a diamond tester, this way I know it is real. I also take my rings to Coin Castle to make sure the rings are legit. Jose kept my ring over the weekend because he said he lost a gold piece off of the ring. When I went to get my ring on Monday, the first thing I saw was my diamond had been replaced with the worst piece of glass I have ever seen in a gold ring. He and I had some words about what happened to my real diamond that was in my ring, he started to get very loud and unprofessional with me. This was not the same diamond that I bought in to him. My picture will tell the truth. I had to call the police and get it documented. I will be taking him to court. This is not the same guy, I will never...

Julio is a blessed giving comedian. His accent and conversation make u feel like family. I originally went to Gifts and gadgets for them to install a watch battery in father's watch. Upon arriving there and paying for the batteries, I was informed they didnt install them. They gave me Julio's card and said he does it.....wish I would have known before I got the battery. So I came home to explore and try to install it myself....no luck. I decided, ok Julio can help. I went to his business and explained my situation and he said...why didn't u come here first? I said well I had bought the battery then. But anyway, I told him I would still pay for him to put it in. He took the watch, put the battery in and said dont worry about it. I was like really? He said yes.....I said thanks for my blessing and I will be sure to...