Glenwood, IL Village Hall — Local services in Bloom Township

The village charges a $100 late fee on water bills. There is no electronic way to view the bill and the only mail you are for sure to receive is the blue notification because by that time the extra $100 has been charged. At least if they offered an option to view you bill online like all other utility companies then you can keep up with what is due and by when to avoid the late fee. What utility service charges $100 dollar late fee on a $20 dollar balance. This is such a sad way to gouge residents when the taxes are double to triple what...

I appreciate the services provided by the water department, but I’ve found that the current system is quite antiquated and in need of an update. In today’s digital age, it’s important for customers to have convenient online access to their accounts. I strongly encourage the department to modernize its system so that customers can view and manage their bills online. This improvement would greatly enhance efficiency and customer satisfaction. Thank you for considering...

After leaving message (2/5/21) no reply on why water pressure is extremely low in neighborhood(2/6/21)..no information on website...also it's the first Saturday of the month and no one is answering the phone...way to go...