Dilday Automotive & Marine — Local services in Blue Springs

I went looking for my old post and cannot find it, however I'm compelled to reshare my experience as it has certainly changed. A number of years ago I went to this facility for some A/C repairs, after they were completed and I was picking up my vehicle I felt I was being double charged for the A/C Recharge. The guy at the front counter told me that's just how we charge for things here, so I came to google and left my review stating how I would not return due to the fact I was double charged. Yesterday I received a phone call from the owner about this review, he felt he needed to call me and discuss in further detail. folks this happened a few years ago so I was kind of amazed I was getting a call now, low and behold he stated that they had made a mistake and in fact had over charged me for a repair. He apologized and said he wanted to give me either store credit, cash or a check, I was amazed to even hear about it let alone get a refund. For a company to take the time some years later to reach out and make things right speaks volumes, you don't find very many honest people that want to make it right these days. so I must retract my previous one star complaint review and have changed that to 4 stars. May not have agreed with them then but to stand up and admit you were wrong is huge, for that I say thank you and hears to many more years for...

The people who own and operate this business truly care about their customers. They have repaired my car over the years quickly and correctly. Always reasonably priced. As a woman, I appreciate that I can Confidently be assured that they are always honest

After having a “fender bender” I drove into their lot and the owner and manager came out and spent 25 minutes making my car safe and drivable until a body shop could work me in as we had 8” of snow and they were backed up!

When they were finished I followed them inside to pay. They looked at me and said, “Merry Christmas!” No charge. I’d been a good customer of theirs for many years! This says a lot about the quality and humanity of this business.

I strongly refer anyone who needs car repairs to give them a try. You won’t be sorry.

I posted before and after pics on Facebook to say how much I appreciate these...

Issue with boost on 2015 Ford F150 Truck goes into limp mode & throws code when pulling trailer under load. Dropped off first time for 3 days & needed it back for the weekend. So dropped off a second time & still was not able to tell me anything but paid them $230. Took it back up a third time with trailer to make it throw code & drove it with mechanic. Onwer says at this point turbos need to be replaced which I was fine with. He was supposed to give me a price on parts/labor upgrades, after a couple weeks, I call them & onwer says I need to remind him….I guess I thought that’s what I was doing, I still have not seen a price so took it somewhere else local was able to fix it without replacing turbos. Saved me thousands! I’ve had pretty good luck in the past with Dilday & recommended them to several people but won’t make that...