Dollar General — Local services in Boaz

The Boaz location is an actual joke. The store is beyond messy, the aisles are beyond cluttered, there are rolltainers, U-boats, totes and empty display boxes EVERYWHERE and no one seems to care. Even the checkout area is cluttered and disorganized. It, quite literally, looks like a tornado touched down inside the store and, not even halfway during cleanup, everyone just gave up and said, "this is how it is now. Deal with it." I personally used to work for the company (in the same district AND at that same store occasionally) for nine years so I know how it's supposed to look, how to do it, and what the consequences are when it's not done. THIS location looks like everyone (cashiers, managers and even the District Manager) has simply given up. The attending cashier was sweeping an aisle and, it was so cluttered, that you couldn't even tell he'd been down it at all! He didn't greet me when I checked out, tell me my total when he was finished ringing me up or even tell me to have a nice night or anything. I GET that people are tired and overworked and underpaid but that is no excuse to let a relatively new (six years old, I think?) Store fall into literal squalor. The place needs to be shut down for a couple of days, deep cleaned and restocked and restaffed with people who actually...

I was in the store Saturday and left with attitude of never coming back. Several families with 3-4 kids running around with no masks. Once I got to checkout the person behind the counter had no mask. I questioned their policy and was told very quickly they didn’t have to wear one and was told that by management. I said it’s a state wide mandate!! It didn’t matter! I told her I was concerned about myself and others because I have been very careful. She said “I have COPD and I’m not wearing one”! This attitude disturbed me a lot! If our little stores want us to continue shopping locally they need to have compassion for their customers and abide...

The management and cashiers refuse to wear masks. And they will leave one cashier even when the lines get long. An elderly gentleman had to ask two who were standing and talking with each other if they would please open another register. This is a constant problem at this location. As another reviewer stated, they claim corporate doesn't make them wear masks. My husband has been in retail 35 years. I really doubt corporate would put themselves in the position of being sued because of their employees refusing to follow state mandates. I will be contacting corporate and I have...