Customers are ignored by 99% of staff including store management on every occasion. Don't expect eye contact, don't expect a greeting. What you can expect is overpriced items that are on average 22% more expensive at this location than anywhere else in a 10 minute drive. You can also expect when discussing your concerns of lack of customers service with the manager EXCUSES for not only his employees behavior but might I add his own. No apologies, clearly no corrective measures taken with the staff. Just poor excuse for customer service, the saddest produce section on this side of Marshall county, andoverpriced merchandise. I have you guys multiple chances to be better at acknowledging the individuals who choose to shop at the employee owned establishment. Might I suggest driving the additional minutes north to food city , where you receive proper customers service, sales on top of coupons, gas credits and the...
Read moreThis is my hometown grocery store I will continue shopping with them even though I cannot give them five stars and the reason being the workers are not always friendly sometimes a lot of them have attitude they don't always tell you thank you have a great day and another thing that really irritates me is I have children and as a single mom I get food stamps so when I'm paying with my food stamp card there's a lady in there that circles my EBT balance and it's just the one lady that does it and for me personally I don't like that I don't feel like it's anyone at that store's business how much EBT is left on my card so for me personally I'd appreciate it if she...
Read moreI go here alot and yesterday was the first time I've been irritated with a cashier/bagger, cashier was telling her bagger to get it together and stop laughing and her bagger was bagging our groceries while eating chips and I had to bag some of it myself bc she was sitting there giggling with her head down and eating and getting her chip sauce that was on her fingers all over our stuff and bags, she didnt have a care in the world, it was ridiculous, acting like someone that was high, either way I'll go wait in a line before I let her bag my...
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