ordered an umbrella on May 4th and still haven’t received it. This company is the definition of unprofessional. They are quick to take your $4,000, but completely unreliable when it comes to delivering the product or communicating honestly.
The excuses keep changing first, it was a truck with bad brakes. Then today (over a month later), I was told the truck broke down in North Carolina. When I called for answers, they refused to pick up the phone, even when I called directly from their store and watched them look at the phone and ignore my call. Completely unacceptable.
When I finally got someone on the phone, I was met with rude and dismissive behavior. I was literally told, “It’s life, it is what it is.” That’s how they treat paying customers?
I feel scammed and disrespected. I expected better from what I thought was a reputable company. Shame on me for trusting them. Do yourself a favor and take your business elsewhere — this...
Read moreWe absolutely love our outdoor furniture from TULP! The minute I stepped foot in the store I knew I was in trouble…every piece of furniture and accessory was so cool…unique, stylish, and top quality! We ended up with a sectional, matching table, and an umbrella and couldn’t be any happier. It has transformed our little patio into a cozy backyard retreat. We also loved that it’s a family-owned business. It was a pleasure working with Jan and Tijs through the whole experience. From selecting our furniture to delivery and set up, they were friendly, helpful, and very knowledgeable about their products which you often don’t find in a big-box store. We highly recommend visiting TULP if you’re looking for outdoor furniture or some unique...
Read moreI recently purchased outdoor furniture from Tulp Outdoor Living and am thoroughly impressed. The quality of their powder-coated aluminum pieces is outstanding, offering both durability and style. The Sunbrella cushions are incredibly comfortable and weather-resistant, making them perfect for our screened porch.
I love that it's a family owned business. They were so very helpful and friendly!
The furniture was delivered and setup quickly. So pleasant!
Overall, Tulp provides excellent value for money and has significantly enhanced my outdoor space. I highly recommend to others looking for high quality for a...
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