Heart of The South — Local services in Brandon

Even after my wife and I sat everything we wanted to purchase on the counter while we continued to walk around so nobody assumed anything because that was the vibe that I got as soon as my wife and I walked in there and even after we spent $170 in this store the people continued to stare at us like we were thieving trash all the way out the door I’m not sure what kind of people shop here and I’m almost certain that I don’t look like their type of customer but my wife did not deserve any of that treatment!! The one lady that helped my wife pick out a ring was very sweet, other than that everybody else just followed us around the store well they followed me around the store and I understand you have to watch out for people because of the way things are nowadays but to automatically assume someone’s a thief as soon as they walk in is just way out of line. I’m pretty sure I won’t ever be back but my wife said that she loves her ring and I got a pretty cool pocket knife. From what I can gather if you look like white trash like me I wouldn’t take...

I'm going to give this boutique five stars in comparison to all the other boutiques that my wife has included me on with her trips to shop. this boutique seems to have a complete array of items for both clothing and home to make any girl smile. They also have a section for men that isn't nearly as large as the women's section, but still has some nice items that a guy can kill some time looking through, which include t-shirts outdoor items, great sunglasses and novelty things. My wife always find something nice to wear or shoes, but we go here when we want to buy any Peter's Pottery, since their selections of these ceramic pieces are varied with what seems to be a good thought in selection for sales. this place always has plenty of workers to help, always friendly, and the store is well kept and very neat. speaking on behalf of a guy who is dragged along on shopping trips with his wife, this boutique is definitely top...

Store owners really lack a lot of compassion. I tried to return an item and the first time I emotionally was not in the best place. I had gotten married two days before and had 0 money, so I wanted to return the item and swap to at least knock a couple of Christmas presents off my list. They said without tags it was a no, so I found the tags and was still denied a return. When I came back and asked they said yes to my return, and it seemed like when they realized it was me the answer was no. I work with in Vet Med where I deal with emotionally charged clients daily and people take out a lot of frustration on staff. We also don’t make a lot of money. This store has had a reputation for being ugly to customers, and I’ve been going for over 15+ years. I guess I was due for a bad experience and at a very stressful time in life it would have been appreciated to get a little kindness...