We initially hired Building Concepts to remodel our kitchen, build a garage, and side our house. We were so pleased with them on every level that we subsequently hired them to remodel our bathroom. This is a company that manages your project diligently from start to finish, with a consistent attention to detail that is nothing short of outstanding.
As experts in the field, they have already preselected quality product lines for any project and budget. This expertise gives you piece of mind that you don’t’ have to navigate the vast field of choices on your own. From start to finish they guide you through the process with patience and proficiency. Everyone on their team communicates effectively with you and with each other, sticks to the project timeline, and performs high quality work.
The quality of customer service is what stands out most when working with Building Concepts. They are always friendly and readily available to answer questions or offer guidance. They always return phone calls, texts, and emails in a timely manner, and somehow have a way of making you feel that you are their only customer. It would be an understatement to say that they go above and beyond the call of duty. One of many examples of this occurred when we wanted to keep some of our old kitchen cabinets to put in our new garage, but had no place to store them during construction. Without us asking, they sent someone over to put them in our yard on pallets and wrapped them in weatherproof plastic – at their expense.
Overall we give our highest recommendation to Building Concepts. With most other contractors, we have had wrangles along the way that typically leave me eagerly waiting to get rid of them. With Building Concepts however, they kind of feel like family by the end and you’re a bit sorry to see them...
Read moreMy husband and I purchased a 4 season sunroom from Building Concepts in Branford at our Cheshire residence. The entire experience from choosing , planning , installation to completion was exceptional. Jason, the coordinator was professional, knowledgeable, approachable and engaged in the entire project. The product is exemplary! We love our new sunroom! It has become our peaceful retreat. We had the opportunity to meet the owner of Building Concepts who is invested in the excellence of the product and our satisfaction of the labor. The team who worked diligently, in the hot sun, Lou and George were amazing! They erected our sunroom in a professional manner coupled with their building expertise. Don’t hesitate to contract with Building Concepts, this is a professional company that puts the customer first before profit and truly cares about their reputation and the full satisfaction of their customers. Jason referred us to additional contractors , such as painters and electrical and they were excellent, too! Once again, project manager, Jason , made our dream of owning a four season sunroom a reality! Thank you Building Concepts and Jason....
Read moreWe contracted with Jason for a 3 season glass room. We had one in a previous residence, but the vendor was no longer in business so we found Jason and Building Concepts on-line. We were very pleased with both Jason’s informed description of the product and his ability to walk us through his showroom/work area. We had a long lead time for start, but he started on-time, and completed the construction as agreed and produced an excellent add on to our home. we wanted a 3 season room, even though he offered 4 season, and various alternatives. The room is better than expected, solid, and usable even in Winter on sunny days. The construction process was excellent. Each day his team cleaned up all debris. And left the premises clean. During the construction process we discovered dry rot around a window and wall. His team was able to reconstruct the area (which we paid for) and stayed pretty much on schedule. They left the completed project with not only a beautiful room, but a stronger dwelling. I would recommend Jason and Building Concepts to anyone interested in good...
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