We had Buchanan Electric assess and quote our needs for an upgrade on power requirements, sub-panels and outlets on a ranch with home, two barns and an RV shed that was tripping circuits as our power requirements increased. Instead of doing a patch job, they gave a comprehensive detailed proposal for upgrade for doubling power from service to distribution to the various buildings including new trenching from the service to a major barn and from one building to another. The major job was done timely and expertly. They suggested several things we had not thought of for lighting in the RV shed and laying PV pipe in the open trench in case of future water needs at its ends. They came back quickly to repair a broken water line that we only noticed after the job was finished. Two years later we had a problem in one of the sub-panels, the technician noted it was wired improperly. Buchanan charges $300 just to come out and diagnose a problem, crediting it to labor if a fix is needed. It was unclear if the problem was under initial warranty or happened later, but Wes offered to rebate the $300 anyway. I offered to split the difference and he rebated $150. Buchanan's is a little pricey, but you "get what you pay for" with their excellent and thorough service compared to some others I have used in the area that did patch jobs and were very difficult to get back to finish minor problems like leaking...
Read moreHad an issue with kitchen lights after recent lightning events. It was like reading 36 pages of Chinese arithmetic to figure out how they were wired to multiple switches and why after a near-hit lightning strike my kitchen lights no longer worked. Called Buchanan Electric as a first-time customer. They arrived the same day ahead of their estimated arrival time, listened to my concerns, and found my direct short issue and got my kitchen lights operational again. They then took the time to look at my incoming power service and provided a quote to upgrade this as well. A different crew came out for the service replacement and was just as courteous and knowledgeable as the first crew. They had timely coordination with TNMP for my disconnect and reconnect. I now have a new service with a ‘real deal’ generator connection at the incoming service panel that is safe, secure and robust should the area experience extended power outages. Thanks again...
Read moreOur new go-to electrician. Owner came out and performed the estimate for a power-panel change-out. He understood our desire to save as much as we could and actually assisted us in that direction. After reviewing the existing situation, he advised us of the safety issues and offered the opportunity for options in the quote. The price was super reasonable and the immediately put us on the schedule.
The home office was very communicative in the days leading up to the scheduled service. Even assisting us with getting the appt to have the power shut off.
The team that came out (On-time mind you) was extremely friendly and very cooperative. They were very professional and answered any and all questions my wife and I had during the process. In the end, the job was completely flawlessly and 3 hours ahead of schedule.
We will be calling Buchanan again as our home improvement projects require. We feel we've found the perfect fit in...
Read more