ALDI — Local services in Brentwood

I recently had the pleasure of interacting with an outstanding employee at Aldi, and I just have to rave about Taylor! From the moment I walked into the store, Taylor’s friendly demeanor and excellent customer service truly stood out. Not only was he incredibly helpful, but his positive attitude made the entire shopping experience so much more enjoyable.

He went above and beyond to assist me in finding exactly what I was looking for and even offered helpful suggestions that I hadn’t thought of. Taylor was efficient, approachable, and displayed an exceptional level of professionalism. It's clear that he takes great pride in his work and genuinely cares about his customers' satisfaction.

What impressed me the most was how Taylor handled a minor issue with grace and speed. He resolved it with a smile, and I could tell he genuinely cares about making sure every customer has a great experience. It's employees like Taylor who truly elevate Aldi’s reputation, and I’ll be looking forward to coming back to shop knowing he’s there! Keep up the amazing work, Taylor – you’re a true asset...

I personally use this store regularly, and am Always happy with the product and prices.

I am rating as a 1 star due to the treatment I received today from one of the employees, with the hope that their customer service/manager would see this and reach out.

I experienced treatment today unlike any I have received in public from a rude employee, to the point where multiple other customers followed me out of the store to make sure that I was okay. I addressed the issue directly to him with kindness and grace, and was met with verbal agression. I don’t believe that any store who actually care about their customers should leave this...

I have been a loyal Aldi shopper for years but after today’s experience at the Cool Springs location, I am done shopping at this store. I am not sick, the person who was shopping with me is not sick, and I am NOT confused about this. I refuse to be treated as if I am sick by any Aldi employee who most definitely is not a medical professional, and who most definitely is not in a position to enact laws. I am disgusted by the encounter I had at check-out. Did Aldi not learn anything at all from Sprouts’ recent litigious rollercoaster ride ? Beyond...