They are the rule and the rule changes every day depending on who is manning that day. Today they called on police on me and my 6 yrs old stating trespassing. His crime was he wanted to be on zip line which ofcourse he has done it so many times in the past.

The scale to measure is 48 and he is 47.8888 inch but the faulty one which they have put in is slightly higher mostly 48.8888. Carpentry error and wrong leveling. So today they decided not to allow him on zip line as she is not in mood. The poor kid cried today as the staff (who calls her self assistant manager - mostly a 15 yr teen). I tried to reason it with them that they allow him on the zipline as he has done it a hundred times in the past. He is borderline. But no. That is not to be as they are in mood to enforce the law. As if its not zipline but a pancreatic cancer operation and scale has to 100% correct or else the patient would die. And it is frustrating as a parent when one day u come with your kid and all is good and the other day out of bluemoon the rule goddess will descend. Thing of heart ache of that six yr. She called her boss whon is again another tin mostly 15 and half. And she canceled the membership. I asked for full refund and told her by her logic they endangered my kids life in the past. And she canceled the membership and called on the police.

This is the worst place to send the kids to play. The staff are rude, lack common sense, too much attitude, arrogant and hint of racial bias. And the management is non existent. Kids running the place and they are rule to themselves. You can't complain nor you have any rights. Her way or highway. Shifty arrogant Sierra who calls herself some kind of manager is the one who should be fired from job for miss handlingand miss treating patrons. Instead of firing her she has been given authority to cancel membership and call police on my kid. 44$ for what? For this bullying and tolerating mindless attitude of teens running the show? Learn to be humans first. Don't behave like robot's because u r not. Or are you?