Hannaford — Local services in Bridgton

Placed my Hannaford's To Go order days ago with no pickup times available until today. That is fine, but what is completely unacceptable is that I received a call this morning from some cashier at the Bridgton, Maine store that they will not be filling my order. They had my order for days and inform me on the day of pickup.

Like China, these actions will come back to haunt them in the future when this situation passes. I had every reason to believe I planned appropriately and then last minute they said basically "too bad" we don't care if you can find the items you ordered now but good luck hunting all that down!

Hannaford's have proven themselves a company not to be trusted during an emergency situation, a company that doesn't give a rat's a** about the customer and one to clearly stay away from now or anytime in the future. The absolute height of irresponsibility!!!

I called corporate and was told there is no management to speak with. What are they at home cowering under the blankets???'

This is not a New England owned company and not even a United States Company but is owned by yet another foreign entity, Ahold Delhaize in the Netherlands. Time to stop doing business with companies that are not USA companies. Hopefully this crisis has taught Americans something!

As if you don't already know this - the right thing to do would have been to suspend ordering not canceling orders of people that believed they had the items we needed and ordered days ago. Why do people not understand the difference between right and wrong anymore? Now I probably will not be able to find the items I ordered when I believed that through my efforts and planning I would be prepared for the days ahead. You, Hannafords will be responsible for further spread by doing what you have done to orders...

I tried their "To Go" service where you order online and then pick up. I am convalescing from a foot surgery, so it's not feasible for me to shop right now. It was not a bad experience; it was actually quite good. Shopping at your leisure from home was fairly simple. If you needed something specific, say, ripe bananas, there was a place to write a note to whom ever was picking out your groceries. Pick up was easy, however, if the item is out of stock, then you have to decide on the spot if you want a substitution or not. This will possibly change the total you thought you were going to pay. If you're flexible, this is not a huge problem, but if you're buying ingredients for a recipe, it is a little more challenging. All in all, a good experience for my first...

So on two occasions i have experienced absolute disrespect by associates. How they keep their job is beyond me. The last incident i had two associates belittle and mock me in front of everyone in the store. I sent in two written complaints and no resolution! These associates should have been disciplined and should have no business dealing with customers! If i were a manager of Hannaford i would be reading these reviews following up on them to find out who the associates are and discipline them! Hannaford is not the only grocery store in town! Drain the swamp! Get rid of employees that give Hannaford a bad name and have no regard for the customers that spend alot of money there and basically make it possible for the employees to get a pay...