AutoZone Auto Parts — Local services in Brookside

I went to auto zone today and I needed a wiper blade for my drivers side like out of no where I put washer fluid in at the gas station, turned wiper’s on I really don’t know why,, lol blonde moment maybe. Went in and this guy immediately says can I help you very friendly and I was surprised because not a lot of people go out of there way most people will even avoid eye contact so they don’t have to do anything but stare at their phone. But CR (I hope I’m right on his name) but he was willing to help me and I said yes I have never had to buy one surprisingly, but I need a drivers side wiper blade,,, he ask me high Quality medium or just a simple blade,, now I’m standing there dumb founded I took a wild guess and said medium he said ok tax and all 35 dollars and some change lord have mercy I never thought they were that expensive but I figured I won’t have to buy another hopefully ever. Then to my surprise CR asked if I needed help putting it on I told him I sure do gave him 40 said keep the change for helping me he said you don’t have to do that I told him no keep it because I had no idea how I was going to get it out on… So I’m very thankful for him and to Auto Zone he is a wonderful employee it would be nice if there was more people and employees like CR working and as helpful. Don’t know how long he has worked there but he deserves a raise!!!...

A couple weeks ago I was having trouble with getting a new battery. I had bought a battery from Advanced Auto in Bridgeport, OH back in October. My new battery stopped functioning properly, so I had to go back and use my warranty. Unfortunately, I had a really bad time at the Advanced Auto in Bridgeport. The employee working that day was very lazy, incompetent, and rude. His multi-meter read that my battery was working, but I couldn’t start my car. My alternator was working fine and everything else checked out. So it had to be my battery. I went to Auto Zone for a second opinion and sure enough, Auto Zones multi-meter told me that I had a bad battery. The lady who was working that day took it upon herself to call the lazy employee and tell him about my situation. Of course, he was rude to her as well. She also dialed Advanced Auto’s corporate number and told them about my situation. They sent me to the Advanced Auto in St. Clairsville and I was able to use my warranty. The lady’s name at the Auto Zone in Bridgeport was Kim. I hope she receives some form or holiday bonus or raise for helping me. She wasn’t just being a good employee, she was being a good person. Please do something nice for her this holiday season so she knows that she is...

This place is great if you need something fast! Also, their loan-a-tool service is pretty cool, you basically pay for the tool and don't have to bring it back should you decide to keep it, but you will be refunded in full when you do, plus they are warrantied should you break the tool. I've always taken my stuff back though because someone else might need it and they won't usually order another one in if theirs are all loaned out until after the return date...