Edmonson Center — Local services in Brownsville

My mother was placed into care at this facility in October 22, the facilities are terrible. Toilets do not flush properly, the furniture is straight garbage, there hasn’t been anything updated since my great grandma was in the facility back in the 90s. The staff is rude and rarely do they show compassion towards the residents. The administration people, a few in particular are quick to get an attitude but the second you get one back they are offended. My mom passed and immediately they removed the tv from her room that was purchased by my mom. She had not even been deceased 24 hours, however it took them 2 months after receiving the television to install. My mom went 2 months prior without anyone notifying us there was not a replacement tv available. Granted my mom was immobile so she was left staring at a wall or out the window all day. Which only aided in her sadness and misery. There were times when the nurses were more concerned about additional workload than ensuring the comfort ability of the patients. This was seen first hand people begging to be taken to the bathroom so they don’t have an accident and workers getting snappy with them. When our mother passed only one nurse expressed condolences, not a single person who runs the facility reached out. However they were quick to send a message or call if there was any type of money owed. If you love your loved one and want them to thrive and be happy please select a different facility. This one lacks compassion...

The staff at the center treat the residents just like family. They keep the family well informed of every aspect of your loved ones daily affairs. If they have to apply a bandaid they let you know and why. I can't say enough about their doctor Lori Wardlow. She loves every one of her patients. Scott and Chris go above and beyond their job duties to make sure the residents needs are meet. They also care about their staff. They are one big happy family. I had to work with this facility with 3 different loved ones and the care has been the same. I had to go out of the country and they still found a way to stay in contact with me. I visited several facilities when my mom had to have care and I would not even consider...

My grandmother and three aunts were long-term residents of Edmonson Center. While being at home would have been the option we all wanted, the staff at Edmonson Center helped make the best of the situation.

My father was only at Edmonson Center one night before becoming extremely ill. Thankfully, Scott worked hard to get him in the day before or Daddy would have been home alone and very likely passed away. Because of the staff’s dedication to the residents and genuine concern for their well-being, Daddy had many more...