Buchanan Drugs — Local services in Buchanan

I use Buchanan drugs for all of my and my family's prescriptions. The only time I'll go somewhere else is for an emergency after hours. All of the staff are friendly and personable. Sydney and Keris (not sure of the spelling) know us as soon as we walk in the door. The other girls are great too, I'm just still learning their names. They work hard and will get your medications as fast as possible. The store is always clean and tidy. They don't take rx coupons. But when one of my daughters prescriptions was going to be over $150 per month and I mentioned going somewhere else that would take a coupon just for that medication, they worked on getting it for me at a cash price and much cheaper. My insurance is terrible and they try to always check this for me on all of our medications. This goes a long way in my book by making sure the customers are taken care of and not just a number in...

It is so hard to continue to support local businesses when they don’t uphold their end of customer service. I have been to the local pharmacy no less than 5 times over the last few months and my prescriptions aren’t ready or they don’t have enough meds to fill prescriptions - apparently their phone doesn’t work either to call and let me know. I do have 3 children a husband- work 40+ hours a week - and other things to do besides run to the pharmacy 2/3 times a week. They even offer delivery however after calling and paying for my meds they still were not delivered. And when I go in I am always greeted by an attitude and confusion.

Small town doesn’t seem to care for small town people. Things have changed and not for the better. We are all short handed, Covid sucks...

I picked what I needed and stood at counter while 2 pharmacists were behind back counter. No one said anything, no one was at register, waited a bit and put my stuff on counter and left. I can understand no one at register, but you think someone would at least say hi or explain when person would be back or how long I would have to wait so someone could ring me out. Walked over to Pigley Wigley and got what I...