Mission Golf Cars of Austin — Local services in Buda

Went into Golf Cars of Austin after speaking with Manny (sales rep) on the phone. It was a zero-pressure interaction and he took his time explaining the differences between the carts. We settled on a lifted EZ GO S4 and finished up the deal within 45 minutes. We had them install seatbelts, stereo, mirror, and a windshield. Everything was done great and they delivered on time as promised.

We noticed the cart wasn’t returning to top speed after it went down a hill. I called the dealer and Manny offered to pickup the cart right away at no charge to perform any necessary warranty work. They picked it up on a Tuesday, identified and fixed the issue quickly and had it back to me on Thursday. They also instructed the delivery driver (Troy I think) to ride along with me for a bit to make sure I was completely satisfied before he left. It’s running better than ever and I’m glad I bought from them.

Another good indication of their level of service was noticed on the phone. I would call in each day for an update and always ask for Manny. If he was busy at the moment, each person on the phone asked if there was something they could do or answer for me while I waited for a call back. Never trying to get me off the phone.

This is an awesome dealership and I highly recommend Manny...

I purchased $1300 worth of Trojan batteries and was told not to use anything but a wrench or socket to install and not to over tighten the nuts because it could cause the stud to break loose and that would not be covered by the warranty. Now when i called to let them know one of my studs got hot and i tried to take the nut off by hand (didn’t have tools with me) so that it wouldn’t ruin my cart they’re telling me the nut was too loose and that’s not under warranty. I did what they asked and just used a wrench and did not over tighten the nuts and now I’m screwed out of a $200 battery! I work for a company and we sell automotive and industrial batteries and this stuff happens from time to time and we warranty the battery and let the customer know that if it happens again then it may be the user or installer error and there will be no warranty after this one time and it keeps the not so honest customers away and the good customers coming back to continue doing business with us. In this case i guess mission golf cars doesn’t care if you come back or not they’ve already screwed you out...

Ask price on mirror set and get told $40 plus tax . I said ok I’ll take two sets and rings them up as 44.99 I said you told me 40 and he said they must’ve raised the prices last night. I said we’ll honor your price. He said we all make mistakes, so if you want them, that’s the price or I can refund Your money . A lady walks in goes behind the counter and starts laughing at me because of asking him to honor his price, so I told him that I didn’t appreciate being taken for another $10 nor did I appreciate being...