Rent-A-Center — Local services in Burley

Have you ever dealt with a company that made you feel less than human? If not, try dealing with Rachel, the manager at the Burley Rent A Center. She's great at doing things such as yelling at her own employees over the phone, and hanging up on customers who are struggling and trying to work something out. She's completely unprofessional, and under her direction, her employees aren't much better. Late with a payment? Expect for your phone to ring off the hook, and to have employees show up at your door multiple times a day. They'll harass you and even follow you in your vehicle to the point where you feel like you're being stalked and need to go into hiding. This isn't from someone trying to get out of paying for their items - this is from someone already going through a tough enough time, trying to work something out, and being berated and treated like garbage - thanks to Rachel at Rent a Center. ETA: as of August 1st, 2019, the words "New Manager!!" are painted on the windows. Still never giving them another chance-- they ruined...

By far the best customer experience. They are under new management, and he’s been significantly better than all of the other ones in the past. All my questions and issues were taken care of promptly and professionally. I would definitely recommend them to anyone looking for furniture. He was great and was able to work with me. The flexibility and low payments truly can not be beat from anywhere else. I believe his name was Austin, but I can’t be sure. Very kind young man. If you’ve had issues in the past like I have, I definitely recommend giving them...

We tried Aaron's 1st to get a couple beds and a tv. They advertise same day delivery mind you. Well, this was a Friday morning and they said we only havr one bed available and it can't be delivered until Monday. The other bed has to be ordered from Twin Falls and it will take about a week. So, we decide to try Rent-a-Center. They had everything we wanted and could deliver it later that day. So for less than Aaron's we got wonderful beds, a tv and a good nights sleep in our new...