This place has good people who do good work, and if they do get it wrong, they make it right. I recently had a dryer belt to break. I initially was going to go with a place up the road from them, but that place couldn't give me a definite date and time to come by. So, I called F&H and right away I had an appointment scheduled. The first guy who came by was very nice, but had only been working with them for several months, so accidentally left a wire disconnected that caused my dryer not to heat. I didn't discover it until a couple of hours after he left, and he had already gone for the day, but they quickly sent over another serviceman, at no extra charge to me, and fixed it that day. Everyone I dealt with was very friendly and professional, and that means a lot these days. I'll definitely be using this company again if I need an...
Read moreWe had a service rep, sorry do not remember his name, come out to change the electrical cord from a 3 prong to a 4 prong when we moved into our new Autumn Trace townhouse. He had a trainee with him. We also needed the vent hose installed. They came at the appointed time they were scheduled, did the job quickly and were polite and cleaned up their debris. It was a very simple job. Have never used them for any major work, but based on this experience, would...
Read moreI had a definite 5 star experience this week. I purchased a new dishwasher on Monday, at a competitive price. I was told the installation would take place today. As promised Billy Smith called shortly before 9am, and arrived a little after 9am. It's installed and running the first load now.
The installation was 1st rate, left my kitchen as clean, or cleaner, than when he arrived.
I'm definitely using them again for my next...
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