Pizza Terra — Local services in Burns Harbor

Food is wonderful! Service is absolutely horrendous! I can't blame them to be honest, they said they were unstaffed, but the last time i came in, they made the same excuse. Are they always understaffed??? Anyways we were told it would be 35 minutes, it was more like an hour. The poor hostess was running around like a chicken with her head cut off. When we were seated, the same story. Waitstaff would not square up with the table, nor make eye contact, stood sideways and couldn't wait to hurry away. Poor hospitality training! Looks like it's only run by 3 people! 2 waitresses and a hostess! We had to wait another 20 minutes for drinks and 30+ for food after we ordered. I'm sorry, time is money at this time, we should be paid back. They definitely need a better system or something is definitely lacking in the managerial aspect of things because this isn't the first time we had this experience either. Food is great, well thought out, nothing extraordinary but definitely unique. To anyone who's never tried it, only go in when it's slow, if you see a crowd of people waiting in the window, ...

We walked in on a Wednesday night at about 6:30 with a party of 4. There were about a dozen other people milling around and waiting for a table at the time. I stood there waiting for a solid 5 minutes before anyone came back to the hostess stand. I was told there was a party of 20, so they were backed up, and it would be a 40-45 minute wait. I still put my name down and waited because I've heard such rave reviews about the food here. We were also told that we couldn't go up to the bar and get a beer or cocktail while we waited because they were understaffed. Don't bother, not happening. I'm glad I had good company because the wait was more like an hour. I've never waited that long anywhere. Ever. I was shocked that I only saw three girls working the entire restaurant. Understaffed is right!So, the million dollar question. Was it worth the wait? Meh. By no means was I mad at any of the food and drinks that we ordered. It was all well made, fresh, and good size portions. But, I also wasn't so impressed that I have to go back tomorrow and order everything else...

Fantastic food! I took myself on a solo date night since my husband was out of town.

I ordered the whipped ricotta crostini first. It came out with cracked pepper and honeycomb on top. The ricotta had such a silky texture and the honey was chef’s kiss.

For my main course, I ordered the pepperoni pizza. This had hot honey ricotta on top. Can you tell I like ricotta? They used normal-sized pepperoni and lil pepps too. 10/10. The small pepps cooked up nice and crispy, and the hot honey ricotta was a surprisingly good and welcome addition. The crust here, which is hand-tossed, is amazing. Good balance between soft and crispy. I forgot to take a picture before I ate a piece.

For dessert, I ordered the chocolate tiramisu to-go, which came with fresh whipped cream. I didn’t get a picture of that because it was too dang good to wait after I cracked it open. Omg. To die for.

This place is a great addition to the area. They were very busy, having just opened, but with all things considered the service was good. Love this place and can’t wait...