The end result of the work on my daughter's car was excellent. It looked good and rolled straight down the highway just fine. My only complaint was the extreme length of time the repair took. We dropped off the car on April 5th and picked it up on April 30th. And the whole time we were paying for a rental car. I haven't been any place that fixed the car any better but I have been places that were a whole lot quicker. It wasn't a huge repair either. My daughter actually drove the damaged car all the way from Lafayette, so it wasn't anything super severe. 3 weeks was just far too slow. Otherwise, the shop was nice to deal with. But I don't see myself recommending it for...
Read moreWe were on a road trip from Canada when we hit a deer at 2 am. The tow truck brought our car here. They were courteous, helpful - and Sara, the receptionist, went above and beyond the call of duty to help us with our insurance claim and rental car research, even to helping us get internet access when my out-of-country cell services were used up. We don't know yet if the car will be totaled or repaired, but I have high confidence in this business already, based on the experiences we've had with...
Read moreHad to come back because of finish on paint. Micro scratches in clear coat, like a bad wet sand or buff job. Will provide an update when I pick the car up....again. Update! I got the car back after they claimed having to wait for polish, and it still has the scratches. 10k in repairs and do this.... If you take pride in your car, don't bring it to Tom and Ed's. If you feel your car is just a tool to get you from point A to B, this...
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