Novelty Plus — Local services in Butler District

Horrible Customer Service. The guy who sold me my vape device was completely hyper and obviously on drugs(Crack, Coke, etc.) After selling us a completely overpriced piece of junk that barely worked a month..and compmetely misinforming us...i brought the device back to have them help me fix it...but all they wanted to do was blame me for breaking it which i assure u i did not. This business is shady and run by drug addicts...thank god nobody under 18 is allowed inside...nobody should be allowed in. Avoid this place like the plague or HIV...complete rip-off..and ignorant loud obnoxious worjer who knows nothing about anything but illegal...

I went to a few of the new vape stores that opened up around Weirton. But this one is by far still the best. They have EVERYTHING you need, a boss who is incredibly knowledgeable and will give you good deals.. He is so kind and happy, I love to go in there. Once he gave me a good deal on a new vape because I broke mine, then he gave me a free hat seeing that I loved hats.... THEN he gave my best friend who was with me $5 because it was her birthday and he said buy a drink on me. You can't get better service. He really cares about his customers. I'll go back here every single time...

I want to share an experience I had with the novelty shop. I bought a g priv vape from them and it wouldnt charge or turn on. Took it back they replaced battery brought it back it wouldnt work. Kept saying battery was low. They kept telling me to watch videos on how to fix the problem. Shouldnt they know how to work a product they sell? I asked for a refund they were rude and refused. Took it back and still refused refund just replaced with another one. Guess what still doesnt work and they seem to have no idea on how to work the product. I would not recommend...