Went in to buy a sight for my pistol today, buddy and I found what we wanted. Long story short, one of the gun department guys (who all are awesome btw) had a bit Break off in my original site. Everyone worked together to find a solution as we could not get the bit out of the sight. After a few hours of working on it they ended up calling in a local machinist. They sold me the sight I wanted discounted and gave us waters and Jerry while we waited. An honestly fun experience given a downfall. All the guys and gals working made sure we were good. All interacted and were super cool to spend time with. Solid 5 stars to murdochs for their loyalty and integrity. I have spent a lot of money on guns and items from Murdochs and will continue to go back there for all I may need! Thanks for being awesome guys!
Thanks to store manager nick this experience was great and they are taking care of their people. Cheers to all murdochs employees here in butte....
Read moreCouldnt get change for a $100 to save my life, why sell product at $40-$60 if you cant take a $100 bill. the help was limited and not very friendly, no help at all, also didnt give refund cash for $15 spent, had to put it all on my card. Very unfriendly and unprofessional. Wouldn't recommend to any travelers or well to be honest anyone. An apology goes a long way. If I had gotten even one I'm sorry for the inconvenience I wouldn't even be writing this but that's not the case sadly.
Also like to add that they do not honor if there is a clearance sticker or discount on an item, arguments are made, hell had to take something back 5 mins after purchasing and all of a sudden I was in front of a reporter asking me why multiple times(yes I know there's an option for ALL retailers to put in why) after 1 time asking though...
Read moreMy first contact was with Christina for the purchase of an air compressor. Her customer service, knowledge and attentiveness as well as hands on is what customer service consists of.(hard to find these days) And the gentleman on the fork lift moved 12 crates to get me one air compressor, with composer and service at its finest. (Thank you) Even though he had just sat them there. Christina and another gentleman made sure it was teathered down,sturdy, and safe for me to drive. Wish I could give you all 6 stars. Thank...
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