IT technician Jay Patel provided exceptional service on our call today! I have worked with him a few times. I am a new employee at United Way of Northern NJ, and he has been really wonderful to work with in getting all my systems set up the last few weeks. He has been so helpful, patient and really just so great all around. In regards to Navitend--- This has been the best IT team I have worked with in my career. I have worked in corporate for years prior to transitioning into non-profit, and IT support has always been one of the challenging things to deal with in both major companies I worked with. Navitend, your service is exceptional and your team is wonderful to work with. Quick response on all my ticket service requests! Thank you!...
Read moreWe are absolutely thrilled with the remarkable service Navitend provided during our recent large installation project. The minimal downtime was a testament to their efficient work, and their highly knowledgeable technicians impressed us with their expertise. Prior to the install, the staff training they conducted was comprehensive and tailored to our needs. From start to finish, Navitend's dedication, attention to detail, and proactive communication were evident, making the entire process seamless. We now enjoy the benefits of a reliable infrastructure that has significantly boosted our productivity. We wholeheartedly recommend Navitend for their exceptional IT solutions and services; they have undoubtedly earned our trust and loyalty for...
Read moreMy customer service experience with Navitend was absolutely amazing. My computer crashed and we needed to order a new one. Navitend was there to help and get us a new computer and set it up from start to finish. The tech Corey that came out was very pleasant to work with. From start to finish he made sure that all of my programs were working properly again from my old machine. I even had follow-up phone calls from him making sure I was happy with how everything was set up. I have never experienced such exceptional customer service. I am a CAD designer so it is very important for my computer programs to be working properly. Everything from start to finish was wonderful. Thank...
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