Rum River Computers — Local services in Cambridge

Went there after my computer busted on me, because it got good reviews and he seemed like he knew what he was doing.

However, he wasn't able to tell me what was wrong with my computer and had recommended I buy a new motherboard, CPU, and RAM. After I bought those, he put them into the computer, and it still wasn't working and he still wasn't able to pinpoint exactly what was wrong with it. It seemed that I bought all those things for nothing, which, I kind of did. After he told me that it still wasn't working, he recommended that the GPU I had might have gotten fried, which wouldn't have made sense considering I had bought the GPU less than half a year ago. It was then I realized that I may have come to the wrong place.. I was charged $80.00 for labor and left with a computer that still wasn't working and didn't know what was wrong with it.

I went to my brother, who lives in Duluth and does computer repair and building for a living, and I left with a working computer within 2 hours. He suspected that the PSU was fried and it was. Who knows if I needed to buy a new Motherboard, CPU and RAM.

Overall, the experience was bad.. However, Steve was a nice guy, but after this, I'm not convinced that he really knows...

The estimate was exactly what I paid. Problem fixed and in a minimal amount of time.

Steven is not only knowledgeable, but he is also willing to share his knowledge in away that is easy to comprehend. Unlike Geek Squad, where you're pretty much guaranteed you're going to spend $300.00 minimum no matter what the problem is, his pricing is extremely reasonable. I also compared this repair to all the other local repair shops and again... his pricing felt more honest.

It's great to know that we have somebody in our community that respects our hard earned money, as little as it may be sometimes.

To any locals looking for a trustworthy, honest, and experienced repair technician: You can not go wrong with Rum River Computers. I feel absolutely 100% confident recommending him to...

Has taken 2 weeks as of the day of writing this to even get an answer about what was happening with my computer. I had to call him 3-4 during the 2nd week to get updates about my computer after not hearing from him for over a week. Still not even sure if they have figured out what was wrong, let alone fixed it. Overall, not impressed, I'll stick...