I needed one table. Shipping rate $80. (Rate for 6 was about $116). You offer NO other option to be able to pick up the table. You also don't even consider or try to make any exception. Paying shipping prices that high for just one table is ridiculous. Please don't say it's because the size or weight of the table because when I put in to order multiple tables (like 7). The shipping was only $30. higher Yes, you have great prices, but you have NO consideration for the customer. If you can load it on a freight truck or however that person comes to pick it up to ship, then you could allow the customer to pick it up. And please don't make the excuse due to Covid-19. I tried calling to talk to someone and she was like I'm working from home...they don't even...
Read moreI ordered two desks and two chairs for two of my great grandchildren over six weeks ago through their website. I never received a confirmation email which should have been automatic. Most online stores do this. I have received two emails asking to review a product which I have never received. I have tried calling, but get turned over to voice mail so my assumption is that no one is answering the phone due to CoVid19, but that is just another excuse.
I am still waiting for a callback about the status of the desks and chairs. At this time, I am completely dissatisfied and would not recommend them due to inefficiency and lousy...
Read moreI placed an order on May 26th of 3 tables and 10 chairs for a preschool. I got an incomplete order 3 weeks later with the 3 tables but only 3 legs. I wasn't able to build the tables for another 3 weeks after several calls. they then shipped 3 more legs which wasn't enough. I had to call again and finally received the rest of the chairs. Every time I called I had to explain my situation over and over again and when I talked to the person in charge she blamed it on the people taking the call when she was the one that shipped the wrong amount of legs...
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