Horrible rude customer service. Would not help a customer because of their dress appearance. Too bad for you in a lost sale. Later when Coach closes you can blame the stuck up employees who are "too good" for customers. Shame on you... Michael Kors was more than happy to take her money!! Check out my great review over there! Oh and just incase you don't meet "Coach's Standards" for what a customer should look like, Michael Kors is across from Koach and they seem to love...
Read moreI went in there the other day to find a purse for my wife to gift it to her for her birthday. As soon as I walked in there I was approached by multiple Coach Associates asking me if I needed help which I did. I identify myself as 100% man and served 21 yrs with the US Army so purses is not my specialty; but the staff was very helpful no matter how stupid my questions were which I appreciated very much. Thank you so much for the great experience and for the awesome customer...
Read moreI ordered 2 of double zip around wristlet because the ad stated you can fit an IPhone or Adroid in one pouch..FALSE ADVERTISEMENT..neither one of those phones fit in there.I am so unhappy with Coach..this was to be a birthday present for my Granddaughter but unfortunately the first order I never recieved. Then they sent me a replacement order just to be completely disappointed with...
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