Salon Furniture Warehouse — Local services in Carol Stream

I had THE WROST experience and time with this place. I made an online order and wanted to pick it up in store to 1 get it sooner and 2 see the chairs in person. I drove over a 4 hour trip to buy the equipment that I was promised would be there and ready for me. I even communicated with Phat over the phone that I was coming first thing when they opened and made sure what I was coming for was in stock. I showed up, got to see everything I was expected to leave with, to be told that some items were damaged & not discounted and the chairs I wanted were no longer in stock. The sales guy and the boss were not at all helpful, wasted my day/time and neither the sales guy or boss were willing to make ANYTHING right with me. I WOULD NOT WASTE YOUR TIME WITH THIS COMPANY. In fact I then drove 30 minutes from there, walked into Collins salon equipment, had the absolute best service, immediate shipping for what I needed and realized how much better the quality of chairs were compared to the chanky imported equipment that this warehouse had. So thank you Salon Furniture Warehouse for such a terrible experience because I ended up finding wayyyyyyyy better quality equipment at Collins Salon & Barber equipment at Veeco design showroom. You can find better service and quality at 1930 George St. suit A Merlrose Park, IL 60160. 30 minutes away from...

A Fantastic Experience with CeCe at Salon Furniture Warehouse

I recently visited Salon Furniture Warehouse to find a Barber chair and was fortunate enough to be assisted by CeCe. From the moment I met her, I could tell that she was knowledgeable, friendly, and genuinely interested in helping me find the perfect chair.

CeCe took the time to listen to my needs and concerns, and she was able to provide valuable insights and recommendations based on my specific requirements. She was patient and never made me feel rushed, which allowed me to ask all the questions I had about the different Barber chairs available.

One of the things that impressed me the most about CeCe was her extensive knowledge of the products. She was able to explain the features and benefits of each chair in detail, and she even shared some tips on how to maintain and care for the chair to ensure its longevity.

Overall, my experience with CeCe at Salon Furniture Warehouse was fantastic. Her professionalism, expertise, and friendly demeanor made my shopping experience enjoyable and stress-free. I would highly recommend visiting Salon Furniture Warehouse and seeking out CeCe's assistance if you're in the market for a new Barber chair or any other...

MARIA! MARIA! MARIA! - There is nothing better than receiving amazing customer service when you are dealing with your business and having to purchase things sight unseen. Maria went above and beyond to alleviate any concerns I had. She faced timed me to allow me to see the furniture and how it looks to be sure it was suitable for my salon. Maria gave me suggestions and recommendations on items that I chose that might not work for me and what my salon needs were. Some say upselling but I say that she showed me that she was concerned about my investment and that is what it is. Maria kept in contact with me after the sale and helped me in getting issues resolved after I received my salon furniture. Even after I had some personal issues to attend to right after receiving my shipment Maria allowed me time to handle what I needed and was able to put a bow on my experience with her. Again I thank you Maria it is people like you that make doing business online worth it. I was a bit concerned about my manicure tables but it was not enough for me to change my mind about the company. I cannot wait to get my pedicure chair up and running it looks amazing. Definitely will recommend doing business with this company and plan to...