GRACE+EMMA by Southern Grace — Local services in Carrollton

Apparently their marketing plan is to take people's photos without their permission and post them as a "pleasant surprise" so that people would know they are "recognizing the cuteness." They assume because they sell "500,000 shirts in a year, people generally get excited when they feature them" that they don't need to get permission before taking other people's photos. When a mother was notified that the photo she had posted of her daughter on her personal account and had not tagged Southern Grace in had been taken and posted by SG, she messaged them and asked them to remove it. Their snarky defense of stealing the photo included calling her Karen for wanting her daughters picture removed from their post. This poor example of customer service is extremely sad to see from a company repping grace in their name. Grace is certainly lacking in...

I received a Christmas sweatshirt for Christmas and it didn't fit and their policy states any Christmas item cannot be returned after December 20th. So for all of you that received Christmas apparel as a gift, you are stuck with it because they will not take it back. That is a horrible policy to have. And if they would take it back, I could only get a store credit even if I have the receipt and the tags are still on the item. Another...

I was nervous about a makeup bag this small, because I am much more about quality than looks. But what I love about this company is that they don’t make sacrifices in either. It fits EVERYTHING, in such a brilliant and space saving way. I have two makeup bags, lots of earrings, a few shirts and a cardigan I have had for five years. I do not plan on stopping. Their designs add a special touch to...