Half price books warehouse — Local services in Carrollton

I ordered a hardcover book, and I was delivered a softcover book. My order email confirmed I ordered a hardcover, as did the packing slip. In 15 years of used book buying, I never had a soft cover delivered when I ordered a hardcover. I contacted them about this error on their part, and asked for a "customer-friendly option" for return or refund. They declined, and simply said all they could refund was the original price, original shipping and would not pay for packaging (they had shipped it in a plastic bag, which was not suitable for return shipping). Since the book was $5.99, all this effort was not worth it. I cancelled the return and let them know that Half Price Books has lost a customer for life. DO NOT BUY FROM THEM unless you want bad customer service and unpredictable delivery of...

I purchased a used paperback listed in "good" condition from HPB Texas on AbeBooks. The book arrived and the spine glue was dried, crumbly and the spine and cover were separated. The book was received on Friday May 13th. I initiated a return on May 13th. The item was shipped back on May 16th and USPS indicated delivered on May 20th. I inquired on the return June 7th. They replied on June 22nd saying they did not receive the parcel when the receipt showed delivered.

DO NOT buy from this company. They falsely advertise the quality of their books and then willfully loose the books to...

Fast ship. The book I ordered was copied from an old original, which is fine. Not sure if that was expressed in the original description but I learned that when I read it inside the cover. I would guess half the illustrations are not showing up, which are necessary for learning. They will accept return, at my expense. No refund on original shipping. Guess I'll just eat it as the price is not worth the hassle. Didn't reply to first contact but did three days later after my second contact. Wish I would've known about their terrible reviews before ordering. They use Abe books...