ComputerCorps — Local services in Carson City

Worst experience ever! If you are wanting to know what's wrong with your computer before repairs are actually done, make sure to specify "DIAGNOSTICS ONLY". Otherwise, they will just do whatever repairs they want and then charge you for it without giving you an option first. Then when you confront them about how misleading the "DIAGNOSTICS" process is, the tech, who gave me their name as Christy, will argue, and roll his eyes. This tech should not be doing customer service! Ron N. was very nice and took accountability for their mistake. Too bad the tech came out to make it worse. They did offer to "eat it" or remove the hardware they installed but I made it known that it was not about the money and it was about the option that I was not given. I paid the invoice regardless but they missed an opportunity to make more money since I specified, and Ron even made notes on the order, that "I wanted to look at options for upgrades". CHA CHING! but no......... now they lost a loyal customer as well. Thanks. Good Luck to anyone who...

Purchased 18 units of Avaya IP phones with this seller through eBay, before placing order I had several communication with them to make sure those are brand new , they confirmed it's brand new , I have received all units in a customised packing, all are with scratches, colour faded and all units has unable to configure as the admin default password is changed and factory reset option is disabled by previous user , it's just restart when put the default password simply can say it's a garbage, since I am outside USA i don't have options to return, (return shipping will cost $650), I have discussed with them and shared photos and videos, but they not provided any resolution, Simply...

I am all about helping a small business but wow these "volunteers" were just rude and disrespectful. They gave my husband a box of items for sale and then we were going to check out some items and they literally swiped one away from my husband while we were at the checkout desk and said you can't buy that. WOW! Customer service skills r definitely not there! Small businesses with employees or volunteers that act like that RUIN it for small business owners like myself. I would NOT RECOMMEND this place to anyone. I hope that they get training on how to...