EIC Inc — Local services in Cartersville

This guy is fault, he don’t know how to electronics. I have to send he my inverter twin to get repaired, and never repaired. First time he just send different inverter back to me he told me is repaired, I look in the model number is different the one i send it to him. Second time i call to update about 10x or more , he keep told me he still waiting for the part, and the part is from international it take time to shipping, it it been over one month he still didn’t get the part. I just request refund and he won’t give refund. So don’t ever never go to him, he just...

Had a Curtis control sent in for repair. They could not fix it. Sold me a refurbished unit. Well, that unit did not work with our equipment due to software issues. So is wasn't technically a bad unit but It did not work. Called Chad and staff working on issue for 3 months. Chad at EIC's final answer: will not return for refund or credit. Thanks for screwing us out of $700. Never will do...

DO NOT USE. I cant give zero stars or I would. They had a part to repair for us and we were a little slow on getting them a PO as it was not high priority. When we contacted them again, we found out they scrapped our part. No warning, no offer to ship back at our cost, just threw it out. This will now cost us thousands and they refuse to work with us. AVOID...