I had one of the worst shopping experiences in my life ever today at this Food Lion location. I approach the deli in hopes of getting cheese and meat sliced there were two workers facing we just standing there I stood there for almost 5 minutes neither one of them said anything to me or greeted me or asked me if I needed help I finally purposely said hey can I get some help the young kid name Sebastian said well I could’ve said something or ring the bell why would I need to do so when you are standing right there and they completely ignored me liberal Deja laughed when he said that to me I couldn’t believe the way they were acting towards me as a customer when I asked them for their name the girl told me she wasn’t going to give me her name I immediately walked over to management and told him I approach the deli in hopes of getting cheese and meat sliced there were two workers facing we just standing there I stood there for almost 5 minutes neither one of them said anything to me or greeted me or asked me if I needed help I finally purposely said hey can I get some help young kid name Sebastian said well I could’ve said something or ring the bell when I need to do so when you were standing right there and they completely ignored me the girl patient laughed when he said that to me I couldn’t believe the way they were acting towards me as a customer when I ask them for their name the girl told me she wasn’t going to give me her name I immediately walked over to management and told him What I experienced and he gave me their names this is unacceptable. Nobody should be allowed working there who acts like that and treat customers that way I will...
Read moreI've been shopping at this Food Lion for many years, and this is the worst I've seen it. They used to have the best produce, but that has gone downhill over the past year with less options/quantity and definite reduction in quality. I was just there tonight, with the coupon machine's blown speaker(?) yelling constant messages -- how do the employees deal with that all day? The broccoli is rubbery and turning brown, the grapefruit also past their prime... last week it was the already expired seafood salad. There are rolls of paper towels absorbing the condensation in the freezer aisles (but WalMart and Harris Teeter don't have that problem), and the shelves which would normally have the refrigerated pasta have been completely bare for multiple weeks with no sign of explanation/apology/re-direct... What the heck?! You have a brand new complex of high-end potential customers right next door who need to count on quality food. Up your game Food Lion or step aside for another grocery store who will gladly hire your...
Read moreI didn't believe the hype. I was not going to be taken in by the commercials that touted saving on a grand scale by shopping at Food Lion. Was I surprised when I actually did visit the Food Lion on Kildaire Farm in Cary. First, the store was very clean and spacious. There was actally enough room to roam the aisles without bumping into a fellow shopper. The customer service was some of the best I have encountered ever! There were smiles, asking if they could assist and thanks for my patronage.
To top the entire experience was the fact that you COULD actually save the money that the commercials promised. Truth in advertising! Who knew!! I am now a convert. You will find me at my local Food Lion at least 2-3 times a week. Join me! Your wallet will thank you and anyone who enjoys eating well-priced, quality food will...
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